An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
9
9
years of professional experience
Work History
Crew Member
McDonald's
Mount Vernon
12.2024 - Current
Interacted pleasantly with guests to deliver quality customer service.
Provided excellent customer service to maintain a positive atmosphere for guests.
Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Performed cashier duties such as taking orders, collecting payments and providing change.
Organized and restocked supplies to support operations and team productivity.
Crew Trainer
Taco Bell
Coshocton
10.2022 - 09.2024
Assisted in creating a motivational atmosphere that encouraged team growth.
Provided ongoing mentorship to crew members, enhancing team performance.
Ensured that all safety protocols were followed during training sessions.
Demonstrated proper use of equipment, ensuring safety and efficiency.
Facilitated conflict resolution exercises to promote a positive work environment.
Provided constructive feedback and one-on-one coaching to employees.
Residential Treatment House Manager
Coshocton Recovery
Coshocton
04.2023 - 09.2023
Responded quickly and effectively in emergency situations involving residents or staff members.
Organized proper transportation for clients to and from appointments, educational and extracurricular activities.
Reviewed incident reports filed by staff members when incidents occurred with residents or other staff members.
Initiated positive relationships with residents, staff and other individuals by being respectful, actively listening, and asking appropriate questions.
Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
Helped client with medication self-administration.
Housekeeper
Holiday Inn Express Hotel
Mansfield
05.2021 - 11.2021
Disinfected telephones, light switches and other frequently touched objects.
Sanitized and cleaned sinks, mirrors, toilets and showers.
Changed bed linens and towels, tidied up rooms.
Interacted pleasantly with clients and guests when performing daily duties.
Observed proper use of chemicals when cleaning various surfaces.
Ensured that all health standards were met during cleaning operations.
Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
Front Desk Clerk
Mohican State Park Lodge & Conference Center
Loudonville
10.2019 - 11.2020
Answered telephones and greeted visitors to assist, answer questions and direct.
Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
Managed customer complaints and rectified issues to complete satisfaction.
Processed payments, issued bills and kept drawers accurate to meet financial targets.
Maintained clean and presentable reception area to maintain professional business reputation.
Assisted in resolving customer complaints and inquiries in a timely manner.
Maintained accurate records of all guests' stays and charges.
Assembly Line Worker
Edge Plastics
Mansfield
02.2019 - 06.2019
Packaged products and double-checked package labels for accuracy.
Inspected finished parts and components to enforce QA standards and uncover defects prior to packaging.
Removed physical refuse and debris and organized tools to maintain safe work environment.
Worked quickly and efficiently while maintaining high standards of quality control.
Boxed, labeled and moved items to keep production lines moving swiftly.
Ensured work areas were kept clean and organized at all times.
Cosmetologist
S & P Salon
Columbus
10.2015 - 12.2018
Customized styles, services and products to suit client needs and maintain customer satisfaction.
Updated and maintained customer information records and beauty services provided.
Washed, colored, cut and styled hair for high volume of clients daily.
Shampooed, conditioned and dried hair and scalp or hairpieces.
Kept work stations clean and sanitized scissors, combs and other styling tools.
Worked effectively in team environments to make the workplace more productive.