Organized healthcare professional with 12 years of experience in the medical field. Excellent typist, collaborator, and office coordinator with proven history of patient and physician satisfaction. Dedicated to efficiency and maintaining workflow. References available upon request.
• Accurately gathers complete financial and demographic information to ensure medical records/billing process flows efficiently.
• Obtains and/or updates verification of benefits and/or pre-certification for applicable tests and/or procedures
• Prepares, presents, and thoroughly explains applicable legal, ethical, and compliance documents; ensures proper consents are signed by the appropriate parties. Maintains documentation of the same
• Maximizes reimbursement for services rendered by appropriately identifying insurance carrier, benefits, etc. Prevents denials by ensuring timely notification of admission to insurance carriers
• Assists patients in understanding financial obligations; collects co-payments, self-pay deposits, and patient balances to reduce Accounts Receivable.
• Stays abreast of and complies with applicable regulations, entity and/or system policies and procedures. Maintains customer service and/or productivity guidelines set forth by applicable leadership.