Kelsey White
Grand Rapids,MI
Summary
Professional leader prepared for this role. Proven ability to guide teams towards achieving objectives and enhancing productivity. Reliable and adaptable, fosters collaborative environment. Known for strategic planning and conflict resolution. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
6
6
years of professional experience
Work History
Shift Leader
Tommy's Express Car Wash
07.2024 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
Front Desk Agent
Hampton Inn and Suites Grand Rapids Airport
07.2023 - 07.2024
- Managed smooth check-outs, discussing charges, collecting payments, and issuing statements
- Kept impeccable administrative and financial records, verified transactions and updated records
- Assisted guests with entertainment desires by recommending establishments, setting up reservations, and coordinating transportation
- Conducted regular walk-throughs of public spaces to maintain cleanliness standards.
13B- Cannoneer Crew Member
Army
10.2021 - 06.2023
- Maintained complete accountability of sensitive communication equipment
- Filed administrative paperwork
- Communicated over wire and radio and identified strategic target locations.
Food Service Worker
Wesco Inc
09.2018 - 08.2021
- Observed all quality and safety standards for safe food-handling practices
- Cleaned and sanitized all surface areas and kitchen equipment
- Maintained food supply closet, including reporting low-stock items and rotating stock efficiently.
Education
Cum Laude Graduate -
Fremont High School
Fremont, MI06.2020
Skills
- Team Leadership
- Customer service focus
- Time Management
- Safety awareness
- Maintaining confidentiality
- Attention to Detail
- Staff education and training
Timeline
Shift Leader
Tommy's Express Car Wash
07.2024 - Current
Front Desk Agent
Hampton Inn and Suites Grand Rapids Airport
07.2023 - 07.2024
13B- Cannoneer Crew Member
Army
10.2021 - 06.2023
Food Service Worker
Wesco Inc
09.2018 - 08.2021
Cum Laude Graduate -
Fremont High School
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