Overview
Work History
Skills
Timeline
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Kelsey White

Austin,TX

Overview

11
11
years of professional experience

Work History

Senior Full Cycle Technical Recruiter

2U/edX
08.2021 - 12.2024
  • Recruit industry experts in Cybersecurity, Data Analytics, Software Development, UX/UI, Product Management, and AI, ensuring quality educators for students.
  • Guide candidates through interviews and assessments, ensuring smooth transitions in high-volume recruitment process, resulting in 135+ hires in 2024.
  • Source candidates based on nuanced candidate profiles after alignment with Hiring Managers.
  • Collaborate with HR and stakeholders to refine hiring processes and enhance candidate experience.
  • Implement data-driven strategies using Salesforce and Excel for pipeline visibility.
  • Enhanced compliance and fairness by creating a structured, unbiased placement scoring process for instructional staff, ensuring equity in hiring and onboarding.
  • Audited recruitment processes, identifying inefficiencies and implementing data-driven solutions to optimize workflows and align with company objectives.
  • Gathered and relayed feedback from instructional staff to leadership, offering actionable recommendations to improve onboarding and placement processes.
  • Develop professional workshops and training guides, empowering the recruitment team with enhanced skills and knowledge.
  • Led process improvement initiatives that enhanced operational efficiency and streamlined workflows.

Administration

H-E-B Grocery
03.2017 - 08.2021
  • Ensured compliance with workplace safety and food safety regulations, managing certifications and conducting regular audits to uphold standards.
  • Monitored and enforced adherence to injury management protocols, collaborating with leadership to follow proper processes.
  • Drove recruitment processes through requisition creation, interviews, offer creation, background/drug screens, and onboarding
  • Led weekly management meetings and monthly financial meetings to align all partners
  • Created and led on trainings to support employee development and compliance
  • Provided IT support on all office systems
  • Coordinated cross-functional meetings, fostering open communication and ensuring alignment on financial goals and operational objectives
  • Streamlined recruitment processes, enhancing efficiency from requisition to onboarding, while providing crucial visibility to management through daily reports.
  • Managed payroll accuracy for 400+ employees, demonstrating meticulous attention to detail and commitment to employee satisfaction.

Office Manager

Well Branch Remodeling
05.2016 - 06.2017
  • Implemented new customer filing system, enhancing data retrieval efficiency and operational accuracy
  • Conducted phone screens and provided precise customer estimates, boosting sales support
  • Managed payroll for15+ employees, ensuring timely and precise payments
  • Handled expense reports and inventory logs, supporting financial accuracy and resource optimization

Client and Operations Manager

BBVA Compass
01.2015 - 05.2016
  • Led a team of 6 tellers, ensuring accuracy and efficiency in daily transactions
  • Interviewed, hired, and trained new tellers, enhancing team performance
  • Conducted quality checks on teller outages and account discrepancies, reducing errors
  • Analyzed customer feedback to improve branch operations and satisfaction
  • Implemented strategies that significantly improved branch performance
  • Conducted frequent teller and vault audits, improving accuracy and ensuring adherence to internal and regulatory standards.
  • Analyzed customer feedback to enhance branch operations and customer satisfaction.

Teller Supervisor

International Bank of Commerce
10.2013 - 01.2015
  • Supervised a team of4 tellers and ensured accuracy among all tills and the main vault
  • Coached and mentored new tellers
  • Researched teller discrepancies and performed internal audits
  • Assisted customers with fraudulent bank charges
  • Analyzed and responded to customer feedback

Skills

  • Microsoft Office Suite
  • ATS/CRM (MyCareer/Salesforce/Greenhouse)
  • PeopleSoft Systems
  • Payroll Systems (WorkForce Manager)
  • Recruitment
  • Onboarding
  • Audit and Documentation
  • Training and Development
  • Employee Relations
  • Talent acquisition
  • Compliance and Risk Management

Timeline

Senior Full Cycle Technical Recruiter

2U/edX
08.2021 - 12.2024

Administration

H-E-B Grocery
03.2017 - 08.2021

Office Manager

Well Branch Remodeling
05.2016 - 06.2017

Client and Operations Manager

BBVA Compass
01.2015 - 05.2016

Teller Supervisor

International Bank of Commerce
10.2013 - 01.2015

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Kelsey White