Kelsey Whitfield
West Des Moines
Summary
Diligent and reliable professional with a proven track record in managing high-volume, physically demanding tasks while maintaining exceptional stamina and agility. Strong teamwork capabilities and effective communication skills contribute to a collaborative work environment. Committed to consistently exceeding production goals and enhancing customer satisfaction. A proactive approach ensures efficiency and quality in every aspect of the job.
Overview
5
5
years of professional experience
Work History
Task Associate
Ulta Beauty Inc.
West Des Moines, IA
08.2025 - Current
- Executed inventory management to ensure product availability and accuracy.
- Collaborated with team members to maintain high standards of store presentation and merchandising.
- Stocked designated items on shelves, end caps and displays.
- Put up promotional displays that increased foot traffic and engaged customers effectively.
- Picked and packed order items.
Sales Associate
Victoria Secret
West Des Moines, United States
10.2024 - 04.2025
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors and displays.
- Processed returns, exchanges, and refunds in accordance with company policies.
Sales Associate
Forever 21
West Des Moines, United States
10.2023 - 10.2024
- Processed transactions using a point-of-sale system.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Assisted customers with product selection, sizing and styling.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Built and maintained relationships with peers and upper management to drive team success.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Engaged customers in friendly, professional dialogue to determine needs.
Concession Worker
Skate South
Des Moines, IA
06.2021 - 11.2023
- Prepared and sold food and beverages.
- Handled taking orders, cash register, and maintained a clean workspace.
Education
Esthetician -
Aveda Institute
West Des Moines02-2025
Diploma -
Valley High School
West Des Moines05-2024
Associate of Science - Physical Therapy Assistant
Mercy College of Health Sciences
Des Moines, IA04-2027
Skills
- Leadership Skills
- Ability to Multitask
- Computer Skills
- Ability to Work in a Team
- Communication Skills
- Customer Satisfaction
- Motivated Attitude
- Teamwork and collaboration
- Quick learner
- Cleaning and sanitizing
Hobbies and Interests
- Sewing
- Reading fiction
- Dance
- Digital Art
- Writing Short Stories
Timeline
Task Associate
Ulta Beauty Inc.
08.2025 - Current
Sales Associate
Victoria Secret
10.2024 - 04.2025
Sales Associate
Forever 21
10.2023 - 10.2024
Concession Worker
Skate South
06.2021 - 11.2023
Diploma -
Valley High School
Esthetician -
Aveda Institute
Associate of Science - Physical Therapy Assistant
Mercy College of Health Sciences