Kelsey Wilson
Somerville,Tennessee
Summary
Driven and empathetic professional with a track record of enhancing customer satisfaction at Kroger through efficient service and a strong work ethic. Skilled in cash register operation and problem-solving. Proven ability to learn quickly, demonstrated by cross-training in various roles and improving peer academic performance as a tutor at Arlington Middle School. Committed to learning Japanese with goals of becoming fluent.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
Work History
Teacher’s Assistant (TA)
University of Memphis
Memphis, TN
01.2025 - 05.2025
- *Volunteer based for college class credit*
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Monitored student progress, providing constructive feedback to improve performance.
- Implemented effective study strategies to boost student confidence and exam readiness.
- Mentored peers in tutoring techniques for improved instructional delivery.
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
Assistant Language Teacher
JET Programme
Kobe, Japan
08.2025 - 11.2025
- Assisted in lesson preparation and delivery for diverse language learners.
- Supported classroom management by fostering an inclusive learning environment.
- Facilitated communication between students and teachers to enhance understanding.
- Adapted instructional materials to meet varying proficiency levels of students.
- Conducted cultural exchange sessions to promote language immersion experiences.
- Participated in professional development workshops to improve teaching methodologies.
- Implemented diverse teaching strategies to accommodate a variety of learning styles and linguistic backgrounds, increasing student engagement and comprehension.
- Provided instruction in reading, writing and listening skills for English.
- Collaborated with teaching staff to develop engaging educational activities.
Front End Cashier
Kroger
Arlington, TN
04.2020 - 07.2020
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Organized items on shelves to help customers locate products easily and quickly.
- Completed daily tasks quickly without sacrificing quality or attention to detail.
- Maintained organized and orderly front end and removed carts, baskets, and debris.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers in locating products, leading to increased satisfaction and repeat business.
- Ensured age-restricted products were sold in compliance with legal standards, protecting store from liability.
- Learned duties for various positions and provided backup at key times.
- Performed cash, card and check transactions to complete customer purchases.
Peer Tutor
Arlington Middle School
Arlington, TN
08.2016 - 05.2017
- Helped fellow students prepare for quizzes and examinations.
- Assisted other students with homework and provided supplementary instruction.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Clarified difficult concepts through the use of visual aids, diagrams, and step-by-step explanations, leading to increased understanding for learners.
- Advised tutees on proper study habits and organizational skills needed for maintaining consistent academic performance levels.
Education
Bachelor of Arts - World Languages
University of Memphis
Memphis, TN 08.2021 - 05.2025
High School Diploma -
Arlington High School
Arlington, TN 08.2018 - 05.2021
Skills
- Quick Learner
- Strong Work Ethic
- Excellent customer service
- Patience and Empathy
- Shelf Stocking
- Cash Register Operation
- Cleanliness and hygiene
- Currency counting
- Basic math proficiency
- Problem-Solving
- Cleaning and sanitizing
- Reliable and Responsible
Languages
English
Native or Bilingual
Japanese
Professional Working
Timeline
Assistant Language Teacher
JET Programme
08.2025 - 11.2025
Teacher’s Assistant (TA)
University of Memphis
01.2025 - 05.2025
Bachelor of Arts - World Languages
University of Memphis
08.2021 - 05.2025
Front End Cashier
Kroger
04.2020 - 07.2020
High School Diploma -
Arlington High School
08.2018 - 05.2021
Peer Tutor
Arlington Middle School
08.2016 - 05.2017