Kelsey Wilson
Somerville,Tennessee
Summary
Driven and empathetic professional with a track record of enhancing customer satisfaction at Kroger through efficient service and a strong work ethic. Skilled in cash register operation and problem-solving. Proven ability to learn quickly, demonstrated by cross-training in various roles and improving peer academic performance as a tutor at Arlington Middle School. Committed to learning Japanese with goals of becoming fluent.
Overview
4
4
years of professional experience
Work History
Front End Cashier
Kroger
04.2020 - 07.2020
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Organized items on shelves to help customers locate products easily and quickly.
- Completed daily tasks quickly without sacrificing quality or attention to detail.
- Maintained organized and orderly front end and removed carts, baskets, and debris.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers in locating products, leading to increased satisfaction and repeat business.
- Ensured age-restricted products were sold in compliance with legal standards, protecting store from liability.
- Learned duties for various positions and provided backup at key times.
- Performed cash, card and check transactions to complete customer purchases.
Peer Tutor
Arlington Middle School
08.2016 - 05.2017
- Helped fellow students prepare for quizzes and examinations.
- Assisted other students with homework and provided supplementary instruction.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Clarified difficult concepts through the use of visual aids, diagrams, and step-by-step explanations, leading to increased understanding for learners.
- Advised tutees on proper study habits and organizational skills needed for maintaining consistent academic performance levels.
Education
Bachelor of Arts - World Languages
University of Memphis
Memphis, TN05.2025
High School Diploma -
Arlington High School
Arlington, TN05.2021
Skills
- Quick Learner
- Strong Work Ethic
- Excellent customer service
- Patience and Empathy
- Shelf Stocking
- Cash Register Operation
- Cleanliness and hygiene
- Currency counting
- Basic math proficiency
- Problem-Solving
- Cleaning and sanitizing
- Reliable and Responsible
Languages
English
Native or Bilingual
Japanese
Limited Working
Timeline
Front End Cashier
Kroger
04.2020 - 07.2020
Peer Tutor
Arlington Middle School
08.2016 - 05.2017
Bachelor of Arts - World Languages
University of Memphis
High School Diploma -
Arlington High School
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