Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kelsey Wimberly

Arlington,TN

Summary

Highly motivated person with a strong work ethic and the ability to adapt to any situation given. Fast learner and eager to contribute ideas that will work towards the organizational goal.

Overview

19
19
years of professional experience

Work History

Stay at Home Parent

Self
Spring Hill, TN
07.2016 - Current
  • Managed household and finances while being a stay-at-home parent.
  • Managed household errands and other essential duties.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Childcare Provider/Front Desk Receptionist

365 Fitness
Conway, Arkansas
07.2022 - 03.2023
  • Implemented discipline strategies when needed while ensuring the safety of all students.
  • Maintained a clean and organized play area.
  • Read books aloud to small groups or individual children.
  • Worked collaboratively with co-workers to ensure safety of all the children in care.
  • Encouraged positive interactions between children by providing supervision at all times.
  • Ensured cleanliness of classroom areas including toys, furniture, materials.
  • Front Desk Receptionist
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Answered incoming calls, directed them to appropriate personnel and took messages.
  • Handled sensitive information in a confidential manner.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.

Assisstan Manager

Carter-Haston
Lebanon, TN
03.2016 - 07.2016
  • Coached, mentored and trained team members in order to improve their job performance.
  • Conducted performance reviews for team members.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Provided leadership during times of organizational change or crisis situations.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.

Leasing Consultant

Carter-Haston
Franklin, TN
08.2013 - 03.2016
  • Developed marketing strategies aimed at increasing leasing activity within the community.
  • Performed regular inspections of common areas to ensure proper upkeep and safety standards were being met.
  • Processed transfer requests from existing tenants who wished to move within the same building or complex.
  • Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.
  • Maintained accurate records of prospective renters, applications and leases.
  • Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
  • Created advertising campaigns for vacant units using various media outlets such as newspapers and online sources.
  • Handled incoming calls regarding availability of units, pricing information and other inquiries.
  • Greeted potential tenants and provided information about the property.
  • Ensured that all paperwork was completed accurately in accordance with company policy.
  • Monitored competition in local markets to identify trends in pricing or amenities offered by competing properties.
  • Responded to tenant requests for maintenance services in a timely manner.
  • Conducted tours of available apartments, highlighting features and amenities.
  • Prepared lease agreements, collected security deposits and rent payments from tenants.
  • Checked rental eligibility by following company's verification process.
  • Implemented online advertising and other marketing initiatives to generate interest from individuals and businesses.
  • Marketed property to prospective tenants by giving tours and pointing out key features.
  • Tracked leads using CRM software and followed up with interested parties.
  • Conducted background checks on applicants.
  • Conducted informative and personalized tours, resulting in new leases.
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
  • Contacted and followed up with tenants on renewal notices.
  • Encouraged prospective tenants to fill out applications after property tours.

Stocker/cut/cook

Cici Pizza
Murfreesboro, TN
09.2005 - 07.2009
  • Followed safety procedures when handling hazardous material or dangerous goods.
  • Ensured that all products were labeled properly before stocking the shelves.
  • Removed outdated products from shelves in accordance with company policy.
  • Handled phone and register while keeping buffet fully stocked.
  • Answered any customer's questions regarding ingredients used and writing down special orders.
  • Handled making/cooking pizzas
  • Handled cutting pizzas fresh from the oven.

Education

Bachelor of Science - Business Administration And Management

The University of Tennessee - Martin
Martin, TN
05-2013

Skills

  • Calm Under Pressure
  • Project Planning
  • Multitasking
  • Attention to Detail
  • Social Perceptiveness
  • Time Management
  • Microsoft Office
  • Planning
  • Computer Skills
  • Dependable and Responsible
  • Decision-Making
  • Leadership

References

References available upon request.

Timeline

Childcare Provider/Front Desk Receptionist

365 Fitness
07.2022 - 03.2023

Stay at Home Parent

Self
07.2016 - Current

Assisstan Manager

Carter-Haston
03.2016 - 07.2016

Leasing Consultant

Carter-Haston
08.2013 - 03.2016

Stocker/cut/cook

Cici Pizza
09.2005 - 07.2009

Bachelor of Science - Business Administration And Management

The University of Tennessee - Martin

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Kelsey Wimberly