Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kelsey Stiltner

Castle Rock,CO

Summary

With years of experience in event management, I am passionate about creating and delivering programs and events that are client focused. I've successfully organized large and small social events, business events, and galas. I hold certifications in pool and spa operation and quality event planning, which enable me to design and manage innovative and engaging activities that promote health, safety, and fun for all ages and abilities.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Lifestyle Director

Sterling Ranch Community Authority Board
01.2023 - Current
  • Increase community engagement by organizing various social, educational, and recreational activities for residents.
  • Led informative seminars on relevant topics such as financial planning or health-related issues for continued learning opportunities.
  • Continuously researched new trends and ideas to stay current on best practices for lifestyle programming.
  • Conducted needs assessments or surveys to determine interest in or satisfaction with wellness and fitness programs, events or services.
  • Managed the Lifestyle department budget efficiently to maximize resources and provide high-quality programming.
  • Designed comprehensive monthly activity calendars that catered to the interests of a wide range of residents.
  • Recruited trained, and supervised a team of dedicated volunteers to assist in executing successful events.
  • Implemented creative marketing strategies to promote upcoming events and increase participation rates among residents.
  • Establish and nurture partnerships with local organizations, vendors, and institutions that benefit the community.

Part-Time Sales Associate

Under Armour
05.2022 - Current
  • Provide direct sales assistance to Athletes to meet sales KPI targets set by the Retail Store Manager
  • Deliver omni-channel requests in line with UA process and policy through digital experience Brand Image & Customer Experience
  • Model the UA service culture and customer expectations
  • When assisting athletes communicate brand messages according to UA Service Model
  • Incorporate product knowledge into the selling process by participating in training.
  • Organize racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handle cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Lifestyle Director

CCMC
09.2021 - 12.2022
  • Increase community engagement by organizing various social, educational, and recreational activities for residents.
  • Led informative seminars on relevant topics such as financial planning or health-related issues for continued learning opportunities.
  • Continuously researched new trends and ideas to stay current on best practices for lifestyle programming.
  • Conducted needs assessments or surveys to determine interest in or satisfaction with wellness and fitness programs, events or services.
  • Managed the Lifestyle department budget efficiently to maximize resources and provide high-quality programming.
  • Designed comprehensive monthly activity calendars that catered to the interests of a wide range of residents.
  • Recruited trained, and supervised a team of dedicated volunteers to assist in executing successful events.
  • Implemented creative marketing strategies to promote upcoming events and increase participation rates among residents.
  • Establish and nurture partnerships with local organizations, vendors, and institutions that benefit the community.

Program and Operations Director

YMCA Of The Pikes Peak Region
06.2018 - 08.2021
  • Manage day to day operations of each facility
  • Develop and execute high quality YMCA and community programs to enhance resident experience
  • Manage budget, daily cash reconciliation, and ensure adherence to all financial guidelines.
  • Reviewed financial and operational reports on regular basis to make effective decisions.
  • Managed budgets with accuracy, consistently staying within allocated funds without sacrificing operational goals or objectives.

Healthy Living and Youth Sports Director

YMCA Of Greater Kansas City
08.2013 - 06.2018
  • Provide and promote membership service and retention programs through planning, budgeting, promoting, and implementing
  • Create, implement, manage, and model systems and practices that support youth development
  • Build relationship-based programs, sports leagues, and services
  • Increase program participation.
  • Contributed to the overall success of the organization by consistently striving for excellence in all aspects of the Healthy Living & Youth Sports Director role.
  • Facilitated communication between coaches, players, parents, and administrators to address concerns or issues in a timely manner.
  • Strengthened community partnerships by actively participating in local events and initiatives related to youth sports.
  • Assisted in the hiring process for new coaches by conducting interviews and reviewing qualifications of potential candidates.
  • Developed strong relationships with local schools and community organizations to promote youth sports participation.
  • Developed and maintained positive relationships with community members, businesses and vendors to build trust and rapport.
  • Coordinated marketing efforts to promote fitness and wellness programs.
  • Developed and implemented comprehensive fitness and wellness programs to promote healthy lifestyles.

Education

Bachelor of Arts - Physical Education And Sports Management

Benedictine College
Atchison, KS
05.2012

Skills

  • Teamwork and Collaboration
  • Customer Service
  • Time Management
  • Attention to Detail
  • Excellent Communication
  • Problem Resolution
  • Planning and Organization
  • Client Relationship Development
  • Special events planning

Certification

  • Certified Quality Event Planner, Management and Strategy Institute - December 2023
  • Certified Pool & Spa Operator (CPO), National Swimming Pool Foundations - March 2019

Timeline

Lifestyle Director

Sterling Ranch Community Authority Board
01.2023 - Current

Part-Time Sales Associate

Under Armour
05.2022 - Current

Lifestyle Director

CCMC
09.2021 - 12.2022

Program and Operations Director

YMCA Of The Pikes Peak Region
06.2018 - 08.2021

Healthy Living and Youth Sports Director

YMCA Of Greater Kansas City
08.2013 - 06.2018

Bachelor of Arts - Physical Education And Sports Management

Benedictine College

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Kelsey Stiltner