Summary
Overview
Work History
Education
Skills
Other Work Experience
References
Timeline
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Kelsey Wright

Kelsey Wright

Palm Bay,FL

Summary

An enthusiastic Human Resources Manager who just relocated to Palm Bay, FL with extensive experience supporting employees from the beginning to end of their employment life cycle. Expert in developing, recommending, and implementing human resources policies and strategies that promote company objectives. Currently pursuing a master’s degree in human resources and studying to become SHRM certified to gain additional knowledge and skills to advance my career in the industry.

Overview

4
4
years of professional experience

Work History

Server

Texas Roadhouse
Palm Bay, FL
01.2024 - Current
  • Interact with customers to provide an exceptional level of service.
  • Help maintain the corporate image and culture.
  • Performed multiple tasks at once, under heavy time constraints.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Human Resources Manager

Philpac Corporation
04.2022 - 12.2023
  • Built the foundation for the Human Resources Department to align with the company’s objectives and goals to ensure that employees receive support at every stage of their employment
  • Developed a revised employee handbook that reflects updated company policies and ensures compliance with federal and state laws and standards
  • Revised and reformed previous systems and procedures based on current and best practices in the field, including overseeing the transition from manual payroll and punches to an electronic timeclock and HRIS system at both locations
  • Contributed to the planning and facilitation of employee engagement activities to increase motivation and team bonding amongst employees.

Human Resources Generalist

Upstate Equipment- Bobcat of Buffalo
10.2021 - 04.2022
  • Implemented an annual employee review system to provide feedback, compensation analysis, and structure for goals and objectives for the ensuing year
  • Maintain an efficient payroll procedure and ensure accuracy of input and employee compensation
  • Consistent and continual recruitment of potential employees for development and results for employees and the company
  • Designed the open enrollment period to obtain benefits successfully and efficiently for employees during the enrollment period
  • Established guidelines for employee benefits and policies regarding PTO, sick time, other supplemental benefits of working within the company.

Human Resources Coordinator

Chocolate Delivery Systems, Inc. / Tomric Systems, Inc.
09.2020 - 08.2021
  • Created and implemented employee onboarding process to prepare new employees and re-onboard current employees
  • Designed PowerPoint and other materials to help deliver the process and simplify guidelines for new and current employees, with an emphasis on Good Manufacturing Processes (GMP) and Safe Quality Foods (SQF)
  • Record time keeping and process payroll to ensure accuracy of wages and deductions for salary, hourly, and commission – compensated employees
  • Monitor employee benefit packages and oversee the registration of benefits for eligible employees which consist of health, dental, life insurance, 401(k) and other supplemental benefits
  • Coordinate open enrollment period within the companies to ensure employees are taking advantage of offered benefits from the employer.

Intern for Human Resources / Shared Services

Lactalis American Group, Buffalo New York
12.2019 - 09.2020
  • Managed the annual new hire and promotion presentation for use in corporate conference in California
  • Gathered statistics of numbers of new hires and promotions within the company to track the growth of employee totals and development
  • Control employee verifications for outside companies seeking information for Lactalis American Group employees
  • Information is necessary for employees’ future employment, disability status, and financial liabilities
  • Analyze monthly I-9 audits for different branches of Lactalis American Group to record status of employees’ work eligibility
  • Critical to keep non-US citizens working as Lactalis is a multinational organization headquartered in France, as well as employing workers from several other countries
  • Process new Sun Life Intakes for employees that are going on disability leave
  • Review and analyze the employee’s deduction payments upon the employee’s return to work or termination from disability leave.

Education

Bachelor of Science – Business Management -

D’Youville College
Buffalo, NY
05-2020

Skills

  • Strong interpersonal skills
  • Accuracy
  • Recordkeeping
  • Benefits Administration
  • Organizational Development
  • Payroll Administration
  • Employee Relations
  • New Employee Orientation
  • Policy Enforcement
  • Labor Relations
  • Employee Onboarding
  • Legal Compliance
  • Recruitment
  • Employee Handbook Development

Other Work Experience

  • Waitress – Duffs Famous Wings, Williamsville, New York
  • Waitress, Host and Trainer -Texas Roadhouse, Tonawanda, New York
  • Management Trainee- Enterprise, Depew, New York

References

References available upon request.

Timeline

Server

Texas Roadhouse
01.2024 - Current

Human Resources Manager

Philpac Corporation
04.2022 - 12.2023

Human Resources Generalist

Upstate Equipment- Bobcat of Buffalo
10.2021 - 04.2022

Human Resources Coordinator

Chocolate Delivery Systems, Inc. / Tomric Systems, Inc.
09.2020 - 08.2021

Intern for Human Resources / Shared Services

Lactalis American Group, Buffalo New York
12.2019 - 09.2020

Bachelor of Science – Business Management -

D’Youville College
Kelsey Wright