KELSEY RIEDEL
Goddard
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Personal Trainer
Genesis Health Clubs
08.2023 - Current
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Increased client retention through consistent communication, motivation, and support.
- Maintained up-to-date knowledge of fitness training methods to inform approach.
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
- Fostered a positive workout environment with upbeat energy and professional demeanor.
Secretary
Prairie Ridge Animal Hospital
08.2021 - 12.2021
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Maintained office supplies inventory by checking stock and ordering new supplies.
Waitress
Buffalo Wild Wings
08.2017 - 08.2020
- Maximize sales by suggesting appropriate food and drink pairings to suit unique customer preferences
- Check on guests to verify satisfaction and suggest additional items to increase restaurant sales
- Meet or exceed sales targets on consistent basis with proactive promotional strategies and dessert mentions
- Complete opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware
- Work directly with servers on shifts during the training process
- Instruct new staff on restaurant facts, food handling procedures and techniques for maximizing efficiency
- Reputation for good attendance and hard work
- Update repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Car Hopper
Sonic Drive-In
04.2016 - 08.2017
- Verify orders and bag items for easy transport
- Opening and closing techniques
- Build brand loyalty and accomplish customer satisfaction
- Make sure all areas were clean and well-organized for maximum efficiency
- Maximize customer satisfaction by quickly addressing and resolving complaints
- Work closely with team members to deliver project requirements, develop solutions and meet deadlines
- Reputation for good attendance and hard work.
Waitress
Cheddars Restaurant
01.2016 - 03.2016
- Maximize sales by suggesting appropriate food and drink pairings to suit unique customer preferences
- Stock server areas with supplies before, during and after shifts to boost performance of serving staff
- Teamwork techniques
- Attend to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service
- Address any concerns or complaints quickly to improve service
- Use teamwork to back up kitchen staff
- Complete opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
Cashier
Burlington Coat Factory
01.2014 - 02.2015
- Assist with purchases, locating items and signing up for rewards programs
- Resolve issues with cash registers, card scanners and printers
- Monitor sales events to protect products, added new merchandise and rang up purchases
- Assist managers and team members with completing end-of-day counts and securing funds to prevent loss or theft
- Compile and update client data to track payments trends and support accurate accounting
- Learn roles of other departments to provide coverage and keep store operational
- Drive sales and add-on purchases by promoting specific item options to customers.
Volunteer
Cheney High School
05.2014 - 06.2014
- Communicate needs and issues to appropriate supervisors in timely fashion
- Remove trash and debris from highways, parks and other public locations
- Strip, seal, finish and polish floors to maintain appearance and remove scratches
- Maintain building interiors with routine deep cleaning of high-traffic areas
- Clean dormitories, athletic buildings, lab and research areas, academic buildings and office areas.
Education
High School Diploma -
Cheney High School
Cheney, KSSome College (No Degree) -
Wichita State University
Wichita, KSSkills
- Conflict and dispute resolution
- High-energy attitude
- Friendly and hardworking
- Trustworthy
- Reliable and consistent
- Strong leadership
- Customer Service
- Strong multitasking
- Team Collaboration
Activities
- Captain of my high school dance team
- All American dance
- Friends of Rachel member
- Volunteer work
- Fundraising races
Timeline
Personal Trainer
Genesis Health Clubs
08.2023 - Current
Secretary
Prairie Ridge Animal Hospital
08.2021 - 12.2021
Waitress
Buffalo Wild Wings
08.2017 - 08.2020
Car Hopper
Sonic Drive-In
04.2016 - 08.2017
Waitress
Cheddars Restaurant
01.2016 - 03.2016
Volunteer
Cheney High School
05.2014 - 06.2014
Cashier
Burlington Coat Factory
01.2014 - 02.2015
High School Diploma -
Cheney High School
Some College (No Degree) -
Wichita State University
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