Kelsey Green
Crossville,TN
Summary
Business-minded professional tackling any job task with focus and precision. Determined and motivated employee delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Overview
14
14
years of professional experience
Work History
Owner
Abuela's Cruisin Cuban
Crossville , TN
2023.08 - Current
- Ensured compliance with applicable laws and regulations related to business operations.
- Oversaw budgeting and financial management.
- Developed policies and procedures for the organization.
- Managed daily operations of business, including hiring and training staff.
- Implemented quality assurance processes to ensure product excellence.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
Co-Owner/Chef/Server
Abuela's Cuban Cafe
Crossville , TN
2017.05 - 2023.07
- Oversaw customer service activities to ensure quality standards were met or exceeded.
- Created marketing campaigns to promote products and services.
- Recruited, trained, evaluated, and supervised staff members across multiple departments.
- Organized special events such as banquets or buffets requiring complex menus or decorations.
- Developed creative ideas for special events or promotions involving food preparation or presentation.
- Monitored food preparation methods, portion sizes and garnishing of dishes to ensure that food was prepared in accordance with the restaurant's recipes and presentation standards.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Cake Decorator
Food City Supermarkets
Crossville , TN
2013.09 - 2014.04
- Assembled, prepared, decorated, and frosted cakes for purchase.
- Incorporated creative elements into cake designs as requested by clients.
- Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
- Monitored inventory levels of baking supplies and alerted management when restocking was necessary.
Sales Associate/Visual Merchandiser
Forever21
Knoxville , TN
2010.02 - 2013.01
- Assisted customers with product selection, sizing and styling.
- Greeted customers and provided exceptional customer service.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Watched for and recognized security risks and thefts to prevent or handle situations.
Education
Bachelor of Arts - Physical Anthropology
The University of Tennessee - Knoxville
Knoxville, TN2013-05
Skills
- Detail Oriented
- Customer Service
- Multitasking
- Adaptability and Flexibility
- Reliability
- Problem-Solving abilities
- Self Motivation
- Task Prioritization
- Organizational Skills
- Active Listening
- Excellent Communication
- Positive and Professional
Timeline
Owner
Abuela's Cruisin Cuban
2023.08 - Current
Co-Owner/Chef/Server
Abuela's Cuban Cafe
2017.05 - 2023.07
Cake Decorator
Food City Supermarkets
2013.09 - 2014.04
Sales Associate/Visual Merchandiser
Forever21
2010.02 - 2013.01
Bachelor of Arts - Physical Anthropology
The University of Tennessee - Knoxville
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