Kelsey "Kels" Alexander

Sole QA Tester working directly with app developer, responsible for using tools such as LambdaTest, BrowserStack and Jira to facilitate Destructive Testing, Test Planning, Test Case Creation, and Defect Reporting.

• Point of Contact - Serve as primary point-of-contact and work directly with Quality Owners, communicate requests and features to the team, coordinate groups to fulfill requests, create Kanban tickets to provide information on tasks, participate in sprint meetings and provide constructive feedback on testing points.
• Experience Diversity - Experience in all stages of development cycle, testing for Compliance and Certification standards, as well as many genres, platforms such as PC, Console and Mobile, Software as a Service/Product (SaaS) and (SaaP), products within the Microsoft Suite, and communication platforms such as Microsoft Teams and Slack.
• Test Case Creation - Facilitate efficient testing with proficiency in creating well-written and easy-to-follow test cases.
• Defect Reports and Regressions - Prepare detailed defect reports including reproduction steps, expected outcome, and actual results, promptly validating issues upon client request.
• Defect Triage - Vet and correct tester defect reports, ensuring validity and thoroughness, maximizing clarity with the client.
• Live Quality Control - Monitor player reports, investigate issues in live and development environments, ensuring high priority issues effecting consumers are fixed as soon as possible.
• EoD Reports - Generate end-of-day reports to gather and communicate workload and task statuses to sister locations and clients.
• Onboarding and Resources - Train new members and implement tools to serve as a guide in furthering understanding of QA processes used by the team.