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Kelsey Khong
Brandon,FL
Summary
Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Store Associate
7-Eleven
Tampa, FL
07.2020 - 12.2020
- Monitor and maintain hot food shelves for freshness and safety compliance.
- Assist management with store cleanliness, organization, and daily operations.
- Deliver exceptional customer service to enhance customer loyalty and retention.
- Receive and verify inventory shipments, ensuring accurate stock levels.
- Perform opening and closing procedures, including cash reconciliation and reporting.
Shift Leader/Manager
Hiccups & Churroholic
Tampa, FL
01.2021 - Current
- Count and reconcile cash registers at opening and closing each shift.
- Prepare specialty beverages, churros, and package food orders for customers.
- Provide table service and accurately take customer food and drink orders.
- Train and mentor new staff on customer service and operational procedures.
- Implement efficient inventory management strategies to minimize product waste.
Receptionist
Classy Nails and Spa
Tampa, FL
11.2024 - Current
- Answer multi-line phones and schedule client appointments using booking software.
- Greet clients, assist with sign-in, and help select nail colors or services.
- Support staff by assisting with customer needs and processing payments accurately.
- Count cash drawer and complete end-of-shift reconciliation and ticketing.
- Coordinate with nail technicians to ensure timely and efficient service delivery.
Pharmacy Technician Externship
Walgreens
Tampa, FL
01.2026 - 03.2026
- Prepare, Label and Dispense Prescriptions
- Filing Prescriptions
- Stock Shelves
- Doing Deletes, Out of Stock, and Partials
- Answer the Phone & Help Patients with Refills, Updating Insurance/Contact Information, and etc
- Staging Prescriptions
- Cenfill
- Doing Sharps Container
- Doing Patient Care Calls
- Bin Reconciliation
- Doing F1's, MTM's, M2M's, & MSDS's
Education
Pharmacy Technician - Completion Certification
Stepful Inc
Remote12-2025
High school diploma or GED - undefined
Chamberlain High School
Tampa, FL05-2020
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Appointment scheduling
- Team collaboration
Certification
- Stepful Inc Pharmacy Technician Program - Completion Certificate
- Didactic: 230 hours
- Simulation: 50 Hours
- Externship: 132.5 Hours
- ServSafe Food Handler
Languages
English - Fluent
Viet - Fluent
Bilingual
Timeline
Pharmacy Technician Externship
Walgreens
01.2026 - 03.2026
Receptionist
Classy Nails and Spa
11.2024 - Current
Shift Leader/Manager
Hiccups & Churroholic
01.2021 - Current
Store Associate
7-Eleven
07.2020 - 12.2020
High school diploma or GED - undefined
Chamberlain High School
Pharmacy Technician - Completion Certification
Stepful Inc