Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kelsey Renee Mcilonie

San Diego,CA

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Highly effective at supervising activities and individuals. Known for top-notch conflict resolution skills and extensive knowledge of security. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Production Technician

Harland Brewing
08.2023 - Current
  • Proficient operation of BW Pneumatic Scale Angelus canning line, de-pall machine, Anton Paar CBox, Zahm&Nagel handheld device, kegging manifold and keg washer.
  • Oversee and complete had packaging/palletizing of 10+ canned and 12+ kegged product.
  • Timely and efficient completion of CIP sani and caustic cycles on canning line.
  • Frequent shadowing of brewers and cellerman, learning and executing cellar tasks when needed.
  • Troubleshot equipment malfunctions quickly to minimize disruptions in production schedules.
  • Trained new team members on equipment operation, safety protocols, and company policies, fostering a skilled workforce.
  • Performed setup of production equipment to establish optimal performance.
  • Improved product quality with meticulous monitoring of manufacturing parameters and adherence to specifications.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Reduced machine malfunctions with regular preventative maintenance tasks, minimizing delays in production schedules.

Correctional Deputy Probation Officer

San Diego
04.2022 - 08.2023
  • Hours per week: 84
  • Provide direct supervision, support, and positive engagement to youth in department's care and custody
  • Engage and support youth in educational and recreational activities, living, dining, and work assignment activities
  • Write, document and enter incidents/reports
  • Coordinate transportation of youth to court and other external visits
  • Maintains security and control within detention or correctional facility
  • Supervises meals, recreation, sick call, work assignments and work project activities
  • Escorts wards within detention facility
  • Screens all items going in and out of facilities
  • Maintains records and files
  • Counsels detainees
  • Assesses treatment issues
  • Writes incident reports
  • Computes and records duration of confinement and release dates
  • Provides orientation to new detainees
  • Conducts searches and explains rules and regulations
  • Sounds and/or responds to alarms
  • Provides information to other law enforcement agencies and the courts
  • Conducts security checks
  • Coordinates transportation of detainees/wards for activities which require them to leave the facility.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Coordinated and worked closely with law enforcement, social service agencies and mental health providers.

Transportation Security Officer

Transportation Security Administration, TSA
04.2017 - 04.2022
  • Hours per week: 40
  • Series: 1802 Pay Plan: SV Grade: D
  • As a transportation security officer tasks include checking luggage or packages manually or screening with x-ray equipment in order to identify hazardous items and keep them from being loaded onto public forms of transportation
  • Identify potential security risks by observing the behavior of travelers as move through terminal areas
  • Responsibilities also include scrutinizing ticketing and identification materials to recognize potential security risks
  • As a transportation security officer, I screen passengers going through security checkpoints by using any combination of visual observation, pat-down searches, metal-detector screening, explosive trace detection, and x-ray devices
  • Report specific findings or incidents to management or law enforcement to help identify weaknesses in established procedures or flaws in terminal and equipment design
  • Conduct all duties with a focus on customer service, while assisting passengers who have questions or special needs
  • As a security officer working for the TSA especially, I'm expected to display honesty and flexibility, be accountable, work well with a team, and have strong communication skills
  • As a TSO I have taken the responsibility of acting Lead Officer
  • Willingly completed tasks and procedures above my station.
  • Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
  • Performed pat-downs to look for unauthorized materials and weapons.
  • Assisted with deployment of advanced technology and equipment for screening purposes.

Front Counter/Security Officer

Sportsplex USA Santee
08.2016 - 10.2017
  • Hours per week: 20
  • Front Counter
  • Duties, Accomplishments and Related Skills:
  • Work the cashier station, take orders, and fulfill food and drink orders
  • Clean up the counter and dining areas
  • I resolved any discrepancies or issues with the cash register or the customers
  • I monitored inventory and customers.
  • I also provided security for entire park to ensure safety of all patrons visiting the park.
  • I made sure that every person in the park was treated fairly and made sure they received excellent service.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Mentored newly hired employees on operating equipment
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Reported suspicious activities and persons to law enforcement.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Fulfillment Specialist

FBox LLC
02.2016 - 03.2017
  • Hours per week: 35, Duties
  • I evaluated all documentation and records of orders
  • I ensured the accuracy of incoming and outgoing shipments
  • I followed procedures and processes for vendor management and customer service
  • I resolved any discrepancies or issues with orders or customers
  • I monitored inventory and order history; responding efficiently to any change in requests
  • On many occasions I took on the supervisor role, ensuring all of our fulfillment specialists performed their responsibilities to the best of their abilities
  • I was also in charge of training all of new employees, ensuring they learned the procedures quickly and efficiently.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Monitored inventory levels to purchase adequate supply and consistent stock of products.
  • Received returns of damaged and incorrect orders to process replacements.
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Collaborated with team members to complete timely orders and avoid delays.

Correctional Deputy Sheriff

San Diego County Sheriff's Department
06.2015 - 01.2016
  • Management of county jails, and the transport of prisoners are among the most important responsibilities that I as a Deputy Sheriff took on
  • Duties and responsibilities include, but are not limited to, protecting life and property, enforcing state laws, maintaining jail security, serving warrants and civil papers, transporting prisoners, performing necessary functions to ensure safety and well-being of inmates, employees and visitors.,
  • Assigned officer tasks such as cleaning cells and stocking clean laundry to keep jail running efficiently.
  • Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
  • Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
  • Handled inmate counts and searches for missing inmates.
  • Completed daily work report sheets and delegated tasks to employees.
  • Verified all jail visitors carried proper identification and had no contraband before entering institution.
  • Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
  • Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
  • Responded to emergency situations and provided first aid following facility guidelines.
  • Excellent communication skills, both verbal and written.
  • Resolved issues and disputes between inmates professionally and respectfully.

Warehouse Manager

Sunwest Industrial LLC
01.2013 - 01.2015

  • Hours per week: 40
  • I pulled, packed, and processed orders through their unique shipping system
  • Stocked, organized, and cleaned the warehouse
  • Palletized orders; experience in shrink wrapping and weighing pallets
  • Loaded and unloaded shipping containers on semi-trucks
  • I managed an entire warehouse making sure all orders we packed correctly and processed correctly
  • I am able to stand for long periods of time, able to squat, climb, and bend over objects, able to lift/move 75lbs, which I had to do on a daily basis at the warehouse
  • I often had to be in charge of the entire building when my boss was gone
  • I had to watch over the office and take orders over the phone, entering them into our unique system for processing
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Conducted research to address shipping errors and packaging mistakes.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Divided and categorized cargo received and redirected shipments in response to customer requests.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.

House Manager

UCSD- University Centers: Operations
04.2011 - 09.2012
  • Setting up and taking down equipment, like tables and chairs, for various events (i.e
  • Lectures, concerts, meetings)
  • One on one communication with the client to have a successful event
  • Some AV equipment set up (i.e
  • Projectors and microphones)
  • On many occasions I was the lead house manager, making sure the other employees were doing the job to the best of their abilities
  • I worked one on one with clients making sure they received everything they needed for their event
  • I was in charge of training some of the new employees, ensuring they learned the procedures quickly and efficiently.
  • Investigated and resolved customer complaints to establish trust and increase satisfaction.

Paid Intern

Cox Communications, Business
07.2010 - 05.2011
  • Hours per week: 30
  • Created excel spreadsheets and files in order to organize new selling opportunities
  • Created and renewed customer contracts in their unique system
  • Researched buildings and companies for new sales opportunities
  • Completed various clerical duties such as maintaining memos, organizing documents and faxing.
  • Sorted and organized files, spreadsheets, and reports.
  • Completed research, compiled data, updated spreadsheets, and produced timely reports.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Adapted to changing assignments and varying workloads to fill productivity gaps.
  • Worked under general or specific guidelines to support company best practices.
  • Compiled and coordinated materials necessary for routine business transactions.

Education

Bachelor of Arts - History, Sociology

University of California - San Diego
09.2012

Skills

  • Conflict resolution skills
  • Safety and Security Enforcement
  • Crisis Intervention Training
  • CCTV Monitoring
  • Strong Interpersonal Skills
  • Self-Defense Techniques
  • Relationship building and management
  • File and records management
  • Emergency Management
  • Decision-Making
  • Organization and Time Management
  • Excellent Communication
  • Flexible and Adaptable
  • Machine Operation

Certification

CPR/ First Aid Certified - completed 2022

Timeline

Production Technician

Harland Brewing
08.2023 - Current

Correctional Deputy Probation Officer

San Diego
04.2022 - 08.2023

Transportation Security Officer

Transportation Security Administration, TSA
04.2017 - 04.2022

Front Counter/Security Officer

Sportsplex USA Santee
08.2016 - 10.2017

Fulfillment Specialist

FBox LLC
02.2016 - 03.2017

Correctional Deputy Sheriff

San Diego County Sheriff's Department
06.2015 - 01.2016

Warehouse Manager

Sunwest Industrial LLC
01.2013 - 01.2015

House Manager

UCSD- University Centers: Operations
04.2011 - 09.2012

Paid Intern

Cox Communications, Business
07.2010 - 05.2011

Bachelor of Arts - History, Sociology

University of California - San Diego

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Kelsey Renee Mcilonie