Kelsi Garcia
Weatherford,TX
Summary
Talented HR Manager with over 5 years planning and coordinating entire Human Resources department operations and programs. Versatile professional with background managing areas such as company policy development, benefits, hiring procedures, fleet management, FMCSA and ATF compliance.
Overview
16
16
years of professional experience
Work History
HR/HSE Manager
Wyreline Transformation, LLC
01.2019 - Current
- Created, Implemented and managed comprehensive HR policies and procedures, ensuring compliance with federal and state regulations from the ground up.
- Developed and conducted training programs for employees on safety protocols.
- Streamlined hiring procedures and onboarding.
- Established and maintained safety programs.
- Conducted regular safety audits and inspections, ensuring compliance with OSHA standards and company policies.
- Maintained driver files that were in compliance with FMCSA and the PHMSA.
- Administered company drug and alcohol program and submitted employees for random drug testing.
- Maintained accurate records for company fleet of over 50 vehicles including registration, inspection, title transfers, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
Communication and Information Coordinator
Frost Bank
06.2012 - 05.2015
- Coordinated internal and external communications, ensuring consistent messaging across various channels.
- Developed and executed communication plans for corporate events and initiatives, resulting in increased employee engagement.
- Managed the creation and distribution of internal newsletters, keeping employees informed about company news and updates.
- Assisted in the development of marketing collateral and promotional materials for the bank's products and services.
- Collaborated with IT teams to implement and maintain communication tools and platforms.
- Acted as a liaison between different departments to gather information for reports and presentations.
- Updated internal databases regularly with current employee information for various reporting purposes.
- Enhanced data accuracy for management decision-making through meticulous record-keeping and documentation.
Manager/Training Director
Fuzzy’s Taco Shop
10.2009 - 06.2012
- Manage 12-15 employees per shift.
- Enhanced employee performance by developing comprehensive training programs tailored to organizational needs.
- Conducted regular audits of existing training materials and updated content as needed to ensure alignment with industry best practices and regulatory requirements.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Reconciled cash and credit card transactions to maintain accurate records.
Assistant Manager
Enterprise Rent a Car
01.2008 - 10.2009
- Managed 8-10 employees.
- Handled the Accounts Receivables for 2 branches.
- Achieved revenue growth through effective sales strategies and upselling techniques.
- Enhanced customer satisfaction by addressing and resolving rental issues promptly.
- Developed strong relationships with corporate clients, resulting in increased repeat business.
- Assisted in staff training to ensure excellent customer service and product knowledge.
- Managed daily branch operations to maintain a smooth workflow and efficient processes.
- Conducted regular audits of rental contracts, ensuring accuracy and minimizing potential disputes or losses.
- Trained and guided team members to maintain high productivity and performance metrics.
- Achieved revenue growth with targeted marketing strategies and excellent customer service.
- Optimized fleet utilization to maximize revenue generation and minimize operational costs with a fleet of over 220 vehicles.
Education
Bachelors Degree of Science - Corporate Communication
West Texas A&M University
Canyon, TX12.2007
Associates Degree of Science - General Studies
Chandler Gilbert Community College
Chandler, AZ05.2005
Skills
- Benefits Administration
- Performance Management
- Safety Audits
- OSHA Standards and Codes
- Safety Program Development
- Onboarding and Orientation
- Regulatory Compliance Awareness
- DOT Fleet Management
- FMCSA Driver Management
- Employment Law Compliance
References
Available upon request.
Timeline
HR/HSE Manager
Wyreline Transformation, LLC
01.2019 - Current
Communication and Information Coordinator
Frost Bank
06.2012 - 05.2015
Manager/Training Director
Fuzzy’s Taco Shop
10.2009 - 06.2012
Assistant Manager
Enterprise Rent a Car
01.2008 - 10.2009
Bachelors Degree of Science - Corporate Communication
West Texas A&M University
Associates Degree of Science - General Studies
Chandler Gilbert Community College
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