Kelsi Herman
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
12
12
years of professional experience
Work History
Manager
Hose Company 27
11.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Home Health Aide
BAYADA
09.2020 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Scheduled and coordinated medical appointments.
Volunteer Firefighter
Greenfield Fire Department
08.2011 - Current
- Administered first aid and conducted emergent response management.
- Assessed and repaired fire extinguishers and various fire equipment for stations.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Collaborated with other emergency responders on scene to establish adequate fire suppression.
Manager
Harbor View Grill/ Harbor Ridge Golf Course
03.2018 - 06.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Onboarded new employees with training and new hire documentation.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
High School Diploma -
Seneca High School
Erie, PA06.2012
Skills
- Business Development
- Staff Development
- Performance Management
- Strategic Planning
- Team Leadership
- Staff Management
- Budget Control
- Time Management
- Problem Solving
- Schedule Management
- Emergency Response
- Shift Scheduling
- Hiring and Training
Timeline
Manager
Hose Company 27
11.2023 - Current
Home Health Aide
BAYADA
09.2020 - Current
Manager
Harbor View Grill/ Harbor Ridge Golf Course
03.2018 - 06.2023
Volunteer Firefighter
Greenfield Fire Department
08.2011 - Current
High School Diploma -
Seneca High School
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