Kelsi Poole
Pocatello,ID
Summary
Hardworking with proven relationship-building and time management skills in fast-paced environments. Successful at handling workplace tasks with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
6
6
years of professional experience
Work History
Server
Fuji Japanese Steakhouse - Hibachi -sushi - Bar
Pocatello, ID
07.2023 - 05.2024
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Trained new employees on restaurant procedures and plating techniques.
Receptionist
GQ Construction
Pocatello, ID
10.2019 - 07.2023
- Scheduled and confirmed appointments.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Mosquito Control Technician
Bannock County
Pocatello, ID
05.2018 - 10.2019
- Applied adulticides using truck-mounted fogging equipment.
- Responded to customer inquiries about mosquitoes and recommended appropriate control measures.
- Analyzed laboratory data from trap samples collected during field operations.
Server
WINGERS Roadhouse Grill
Pocatello, ID
01.2018 - 05.2019
- Greeted customers, answered questions and recommended specials to increase profits.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Education
High School Diploma -
Durango High School
Durango, CO05-2012
Skills
- Positive and professional
- Dining customer service
- Exceptional customer service
- Strong Work Ethic
- Professional Appearance
- Time Management
- Multitasking
- Punctual
Timeline
Server
Fuji Japanese Steakhouse - Hibachi -sushi - Bar
07.2023 - 05.2024
Receptionist
GQ Construction
10.2019 - 07.2023
Mosquito Control Technician
Bannock County
05.2018 - 10.2019
Server
WINGERS Roadhouse Grill
01.2018 - 05.2019
High School Diploma -
Durango High School
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