Kelsi Rickman
Midland,MI
Summary
As a marketing major at Michigan State University, and a direct admit into the Broad College of Business, I seek to broaden my knowledge in all areas of business and gain the expertise necessary to excel in the corporate field.
Overview
2
2
years of professional experience
Work History
Host
Cafe Zinc, H Hotel
01.2023 - 05.2023
- Greeted and welcomed guests with a friendly demeanor, creating positive first impressions.
- Managed reservations and seating arrangements to optimize guest satisfaction
- Resolved customer inquiries and issues professionally and promptly, enhancing dining experience
Server
Independence Village Of Midland
06.2021 - 12.2022
- Served food and beverages promptly with focused attention to customer needs.
- Ensured clean and safe dining environment for elderly residents, enhancing dining experiences
- Demonstrated patience and empathy while addressing residents’ needs and concerns
Education
Michigan State University, Broad College of Business
East Lansing, MI05.2027
High School Diploma -
Midland High School
Midland, MI05.2023
Skills
- Microsoft Word Certified
- Customer Service
- Interpersonal Skills
- Hospitality
- Problem Solving
Timeline
Host
Cafe Zinc, H Hotel
01.2023 - 05.2023
Server
Independence Village Of Midland
06.2021 - 12.2022
Michigan State University, Broad College of Business
High School Diploma -
Midland High School
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