Kelsi Ridley
Henrico Pal
Atlanta,GA
5
years of professional experience
Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
Work History
Lead Camp Counselor
5 Years 1 Month- Enhanced camper experience by designing and implementing engaging activities tailored to various age groups.
- Supported summer success by consistently exceeding performance expectations in key responsibilities.
- Improved camper experience by creating and implementing engaging activities tailored to diverse age groups.
- Cultivated positive environment through promotion of teamwork, respect, and inclusivity among campers and staff.
- Supervised daily camp activities, ensuring safety and engagement for all participants.
- Trained and mentored junior counselors in effective leadership techniques and conflict resolution strategies.
Crew Member
2 Months- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Maintained cleanliness and organization of workstations, adhering to health and safety regulations.
- Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
- Prepared high-quality beverages and food items according to standardized recipes and procedures.
- Collaborated with team members to streamline operations, enhancing overall workflow efficiency.
- Worked front counter, drive-thru and other areas.
- Processed customer orders, prepared meals, and handled payments accurately.
Education
No Degree - Theater Arts
Skills
Activity planning
Inspirational leadership
Problem-solving
Conflict resolution
Motivational skills
Dynamic activity design
Empathetic communication
Timeline
Crew Member
Dunkin' Donuts
03.2022 - 05.2022Read More
Lead Camp Counselor
Henrico Pal
06.2021 - 07.2026Read More
Clark Atlanta University
No Degree from Theater Arts
Read More