Kelsi Schmelzinger
Buffalo,NY
Summary
Efficient and precise with commitment to finishing jobs quickly and accurately. Proven to work closely with coworkers for effective data management. Skilled in document digitization, office modernization and data organization for enhanced productivity. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Sales Expert
Dunn Tire
02.2024 - Current
- Exceeded sales targets consistently by identifying new opportunities and successfully closing deals.
- Fostered a collaborative environment within the team, promoting effective communication and teamwork towards shared goals.
- Delivered engaging product demonstrations that showcased unique value propositions to prospective customers.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Created and implemented sales strategies to successfully meet company targets.
- Drove team revenue totals by bringing in top sales numbers.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Streamlined sales processes through efficient time management and organizational skills, maximizing productivity.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Used customer insights to develop innovative sales strategies to increase sales.
Sales Specialist
Continental Transmission Repair
03.2021 - 02.2024
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
- Provided first-rate service to all customers and potential customers.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Informed customers of promotions to increase sales productivity and volume.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Kept detailed records of daily activities through online customer database.
- Stayed current on company offerings and industry trends.
- Recorded accurate and efficient records in customer database.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Generated advertising brochure for vendor use.
- Consulted with businesses to supply accurate product and service information.
- Maintained current knowledge of evolving changes in marketplace.
- Built diverse and consistent sales portfolio.
Data Entry Clerk
Lifetime Services
05.2019 - 03.2021
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Verified accuracy of data entered into system to produce error-free reports.
- Sorted documents and maintained organized filing process.
- Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
- Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
- Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Developed and maintained databases to store customer information.
- Secured and protected data from unauthorized access by complying with security protocols.
- Assisted with developing data entry processes.
- Developed and implemented data entry operations.
- Analyzed current data records to provide detailed reports.
Education
Associate of Science - Criminal Justice
Erie Community College
Buffalo, NY05.2025
Skills
- CRM Management
- Objection handling
- Lead Qualification
- Strategic Prospecting
- Upselling and Cross Selling
- Competitor Analysis
- Social selling
- Sales Closing Techniques
- Customer Service
- Customer Relationship Building
- Interpersonal communication skills
- Customer Relations
- Sales Presentations
- Strategic Planning
- Complex Problem-Solving
- Records Management
- Customer Needs Assessment
- Sales Development
- Performance Improvement
- Relationship selling
- Account Servicing
- Systems and software expertise
- Client Account Management
- Closing talents
- Opening and closing procedures
- Processing payments
- Point of sale operation
- Contract Negotiation
Timeline
Sales Expert
Dunn Tire
02.2024 - Current
Sales Specialist
Continental Transmission Repair
03.2021 - 02.2024
Data Entry Clerk
Lifetime Services
05.2019 - 03.2021
Associate of Science - Criminal Justice
Erie Community College
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