Summary
Overview
Work History
Education
Skills
Personal Information
References
Accomplishments
Certification
Timeline
Generic

Kelsi Thornton

Lithonia,GA

Summary

Skilled nursing professional with more than 3 years of experience and passion for providing the highest quality of behavioral and medical care. Compassionate and empathetic advocate for patients and families. Skillfully assesses health status, develops diagnoses and manages care for patients with acute and chronic concerns. Experienced in structured and unstructured environments, smoothly coordinating multiple activities and competing priorities.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Staff RN

Northside Hospital Duluth Emergency Department
04.2024 - Current
  • Improved patient satisfaction scores by providing compassionate, attentive, and empathetic care.
  • Monitored vital signs, lab results, and other indicators to detect changes in patients'' conditions promptly.
  • Enhanced patient care by implementing evidence-based practices and individualized care plans.
  • Delegated tasks to nursing assistants and support staff effectively, ensuring safe and efficient care delivery.
  • Advocated for the needs of patients within the healthcare system while maintaining confidentiality and respecting patients'' rights.
  • Coordinated discharge planning in collaboration with case managers, social workers, and other support staff for optimal continuity of care after hospitalization.
  • Promoted patient safety by adhering to infection control protocols and conducting regular health assessments.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to each patient''s needs.
  • Assisted physicians during procedures by preparing equipment, monitoring patient status, and ensuring sterile environments.
  • Administered medications accurately and safely, ensuring proper dosages were given per physician orders.
  • Assessed physical, psychological, physiologic, and cognitive status of patients.
  • Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.

Charge RN - Endoscopy

Panola Endoscopy with Atlanta Gastroenterology Associates
09.2023 - Current
  • In charge of a 14-person staff.
  • Crash cart compliance, daily checks, defibrillator check-off, various controls, pathology check-offs
  • Monitoring of chart compliance for the Physician's, RNs, techs, and CRNAs.
  • Maintained an organized clinical environment conducive to efficient workflow by regularly evaluating unit needs and implementing necessary adjustments.
  • Educated patients and families on disease management strategies, promoting adherence to treatment plans and self-care routines.
  • Served as primary liaison between physicians and nursing staff, maintaining clear communication channels for optimal patient care delivery.
  • Championed infection control measures throughout the unit by implementing proper hand hygiene protocols among staff members.
  • Collaborated with interdisciplinary team members to optimize patient outcomes through comprehensive care coordination.
  • Contributed to higher patient satisfaction ratings by consistently providing compassionate, empathetic care to all patients regardless of background or condition severity.
  • Mentored and supervised junior nurses, fostering a supportive and collaborative work environment.
  • Fostered a culture of professional development among staff by encouraging participation in educational opportunities and providing constructive feedback during performance evaluations and regular staff meetings.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Monitored nursing care, patient assessment processes, and treatment implementations.
  • Supervised and managed daily scheduling, tasking, and administration.
  • Effectively monitoring inventory for all procedural areas, pre-op and PACU.

Registered Nurse - Emergency Department

Piedmont Rockdale Hospital
02.2022 - Current


  • Prompt patient assessment upon arrival to the ED during the acute phases of illness.
  • Monitoring patients by alerting physicians and/or charge nurse to changes in patient status while communicating with patients and family during difficult times.
  • Perform procedures: ECG, venipuncture, cardiac monitoring, vital signs, BGL, urinalysis, administering medications, rapid assessments, documentation, ACLS, PALS, BLS
  • Part of the ED Practice Council (council to improve working conditions in the department).
  • Enhanced patient satisfaction by delivering compassionate, culturally sensitive care tailored to individual needs and preferences.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices.
  • Facilitated smooth transitions of care by effectively communicating pertinent information during hand-offs and discharge planning.
  • Provided valuable support to families during critical situations by offering emotional support, answering questions, and assisting with decision-making processes related to their loved one''s care.
  • Collaborated with multidisciplinary healthcare teams to develop comprehensive care plans for patients presenting with diverse medical conditions in the Emergency Department.
  • Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and various other scenarios.
  • Acted as a resource for colleagues by sharing clinical expertise, participating in educational opportunities, and serving as a preceptor for new nurses joining the Emergency Department team as well as those transferring from other specialties.
  • Answered codes quickly and orchestrated efficient, skilled medical care.
  • Reduced patient wait times by efficiently triaging patients based on acuity levels and prioritizing urgent cases per the facility's standards.
  • Educated patients and answered questions about health condition, prognosis, and treatment.

Emergency Care Tech - Emergency Department

Northside Hospital Duluth
07.2021 - 02.2022
  • Assisting with all ADLs
  • Documentation of patient care correctly and efficiently into the patient chart.
  • Ensured seamless patient flow through the emergency department by coordinating bed assignments and room preparation.
  • Stocking and sanitizing all patient care areas.
  • Supported nursing staff by maintaining clean workspaces, stocking necessary supplies, and promptly addressing any issues or concerns.
  • Administered first aid, CPR, and other life-saving procedures under the supervision of medical professionals, resulting in positive patient outcomes.
  • Improved communication between patients, families, and healthcare providers by serving as an empathetic listener and effective communicator during difficult times.
  • Assisted physicians with diagnostic tests, such as EKGs and blood draws, improving decision-making processes for patient care plans.

Patient Care Tech - Med Surg

Northside Hospital Gwinnett
10.2020 - 07.2021
  • Assistance in patient care and assisting with ADLs
  • Measuring vital signs, obtaining blood glucose, monitoring health, collecting samples, documenting care in patient charts, and preparing treatment rooms
  • Keeping patient rooms and equipment sanitized and any other basic nursing procedures
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Lead Financial Counselor

Northside Hospital Gwinnett
10.2016 - 10.2020
  • Improved client satisfaction with financial services through personalized counseling sessions tailored to individual needs.
  • Created estimates for both self-pay and insured patients in an effort to financially secure all accounts both prior to arrival and at point of service for the hospital.
  • Mentored junior staff members enabling them to grow professionally by sharing knowledge gained from years of industry experience as a Lead Financial Counselor.
  • Reduced customer complaints by proactively addressing concerns before they escalated, fostering trust in our services.
  • Collaborated with other departments to create a seamless customer experience, addressing any issues promptly and efficiently.
  • Managed a team of financial counselors, providing guidance and support to ensure consistent high-quality service delivery.

Education

Nursing

GA State University-Perimeter
12.2021

Skills

  • Compassion and Empathy
  • Clinical judgment
  • Emergency Care
  • Quality Improvement
  • Telemetry monitoring
  • Diabetes management
  • Cardiac Care
  • Medication and IV administration
  • Infection control measures
  • Team training and development
  • Health Promotion
  • Critical Care

Personal Information

Title: RN, TNCC

References

  • Brenita Glover, 678-994-6826
  • Tiffany Parrott, 678-300-6313
  • April Huff, 470-865-33392

Accomplishments

  • Received "Patient Experience Champion" for Piedmont Hospital for my exemplary care for the patients that enter the Emergency Department.

Certification

  • GA RN License
  • ACLS
  • PALS
  • BLS
  • TNCC

Timeline

Staff RN

Northside Hospital Duluth Emergency Department
04.2024 - Current

Charge RN - Endoscopy

Panola Endoscopy with Atlanta Gastroenterology Associates
09.2023 - Current

Registered Nurse - Emergency Department

Piedmont Rockdale Hospital
02.2022 - Current

Emergency Care Tech - Emergency Department

Northside Hospital Duluth
07.2021 - 02.2022

Patient Care Tech - Med Surg

Northside Hospital Gwinnett
10.2020 - 07.2021

Lead Financial Counselor

Northside Hospital Gwinnett
10.2016 - 10.2020

Nursing

GA State University-Perimeter

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Kelsi Thornton