Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

KELSI TOUPS

Fort Wainwright,AK

Summary

To obtain a responsible position within your company that will utilize my abilities and skill sets that I have developed throughout my education and different careers. I would welcome the opportunity for professional knowledge to help gain access for my future. I am a hardworking and passionate job seeker with strong organizational skills eager to learn and ready to help the team achieve company goals.

Overview

10
10
years of professional experience

Work History

Medical Assistant

Fairbanks Urology
02.2024 - Current
  • Responsible for assisting physicians, medical staff and administrative team in providing care to patients
  • Responds to basic patient requests, assists with teaching, caring for and assisting M.D. with patient procedures
  • Monitors and records patient vital signs and provides assistance with sanitary needs
  • Assist physician with procedures & assist patient with recovery
  • Call in prescriptions & write scripts for procedures
  • Return patient calls
  • Chart review
  • Process lab specimens
  • Patient in-take
  • Patient teaching for procedures
  • Review labs & follow up on abnormal results
  • Sterilizing equipment & maintenance of autoclave
  • Re-stock rooms & clean carts
  • Change biohazard boxes
  • Room set-up per protocol/procedure
  • Utilize Electronic Medical Records (EMR) system
  • Enter charges into Practice Management system or EMR
  • Assist with Administrative duties as needed

Ophthalmic Technician

Mountain View Eye Center
06.2022 - 08.2023
  • Provided accurate documentation and summarization of ocular examination and recommendations
  • Maintained patient flow and communication regarding appointment status
  • Assist Ophthalmologists by performing ophthalmic clinical functions, such as patient workups and special testing
  • Administered eye medications and instruct patient in care and treatment of eye conditions, apply dressings to eye, and assist with in-office lasers and procedures
  • Quickly and accurately summarizes and documents what Ophthalmologist says during examination
  • Charting of examination, documenting additions to chief complaint, assessment, and recommendations for treatment
  • Maintained awareness of patient's verbal and non-verbal communication when Ophthalmologist is providing instructions
  • Provided patient education materials for patient to review at home
  • Ensures patient understands all instructions
  • Take and document patients' medical histories
  • Sterilize instruments and maintain ophthalmic instruments or equipment
  • Assist patients in inserting or removing contact lenses

Child Care

Neighborhood Learning Center
09.2020 - 04.2022
  • Maintained high-quality childcare standards based on developmentally appropriate practices.
  • Prepared and delivered lectures to students on child care, nutrition and food science
  • Kept constant child headcount and oversaw sign-in and sign-out process for parents to maintain child care and safety
  • Complied with state and federal child care provider guidelines and regulations
  • Registered and coordinated check-in and check-out of children and parents and watched and cared for children to promote safety
  • Improved students' understanding of care of babies and young children by teaching childcare classes
  • Kept detailed track of child responses to daily stimuli to update care and support programs
  • Created and implemented hands-on activities that enhanced children's learning

Technician

Acadiana Physical Therapy
08.2018 - 09.2020
  • Performed therapy interventions utilizing standard physical therapy techniques and skills.
  • Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments
  • Performed electrical stimulation, ultrasounds, matrix, myofascial release and spot massages to improve patient movement and functions
  • Enforced safety procedures with all patients
  • Recorded patient status in progress notes
  • Communicated with physicians to provide updates on patient care
  • Followed all HIPAA rules and regulations regarding patient confidentiality
  • Smoothly assisted, positioned, and secured patients at therapy devices to support safe treatment protocols

Child care

Woodland Learning Barn
06.2016 - 08.2018
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Maintained high-quality child care standards based on developmentally appropriate practices
  • Kept constant child headcount and oversaw sign-in and sign-out process for parents to maintain child care and safety
  • Complied with state and federal child care provider guidelines and regulations
  • Set up playroom and childcare areas for safety and cleanliness
  • Improved students' understanding of care of babies and young children by teaching childcare classes

Massage Therapist

Massage Envy
02.2017 - 12.2017
  • Maintained client treatment records and designed long-term care programs for return customers
  • Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers
  • Provided clear, concise instructions to clients to prepare for massage services
  • Researched new techniques to stay up to date with trends and developments in massage therapy industry
  • Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques
  • Offered aromatherapy, hot stones and cupping as part of massage treatments
  • Prepared oils and lotions for massages
  • Analyzed postural assessments and range of motion

Restaurant Waitress

Gator Cove
10.2015 - 06.2016
  • Bussed and reset tables to keep dining room and work areas clean
  • Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions
  • Cultivated warm relationships with regular customers
  • Completed credit payments via card processing systems
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
  • Kept server areas clean and stocked to increase efficiency while working tables
  • Remained calm and poised when dealing with difficult customers or during busy shifts

Hostess / Waitress

Oakbourne Country Club
05.2015 - 10.2015
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest
  • Answered customer questions about hours, seating, and menu information
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance

Front Desk Associate

McNeese Recreation Center
01.2015 - 05.2015
  • Collected room deposits, fees, and payments
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
  • Performed basic daily bookkeeping tasks
  • Answered guest questions and offered referrals to local points of interest
  • Maintained cleanliness and organization of front desk area
  • Answered multi-line phone system and enthusiastically greeted callers
  • Oversaw fast-paced front desk operations and guests' needs at busy facility

Education

Some College (No Degree) -

CareerStep-Military Online Program

Online Program -

Barton Community College

Some College (No Degree) -

Cloud Community College
Junction City

Some College (No Degree) -

UL of Lafayette
Lafayette

Associate of Science -

South Louisiana Community College
Lafayette, LA
12.2018

Certificate -

Unitech Training Academy
Lafayette
07.2016

High School Diploma -

Ovey Comeaux High School
Lafayette, LA
05.2014

Skills

    • Work Planning and Prioritization
    • Flexible and Adaptable
    • Excellent Communication
    • Calm Under Pressure
    • Organization and Time Management
      • Responsible
      • Self-Directed
      • Multitasking
      • Detail-Oriented
      • Computer Skills

References

  • Richard Wall, Registered Nurse, Fairbanks, AK, (816)390-3730
  • Rachel Pence, Lead Medical Assistant, Fairbanks, AK, (504)4427370
  • Nicole Partida, Fairbanks, AK, 915-244-3409

Timeline

Medical Assistant

Fairbanks Urology
02.2024 - Current

Ophthalmic Technician

Mountain View Eye Center
06.2022 - 08.2023

Child Care

Neighborhood Learning Center
09.2020 - 04.2022

Technician

Acadiana Physical Therapy
08.2018 - 09.2020

Massage Therapist

Massage Envy
02.2017 - 12.2017

Child care

Woodland Learning Barn
06.2016 - 08.2018

Restaurant Waitress

Gator Cove
10.2015 - 06.2016

Hostess / Waitress

Oakbourne Country Club
05.2015 - 10.2015

Front Desk Associate

McNeese Recreation Center
01.2015 - 05.2015

Some College (No Degree) -

CareerStep-Military Online Program

Online Program -

Barton Community College

Some College (No Degree) -

Cloud Community College

Some College (No Degree) -

UL of Lafayette

Associate of Science -

South Louisiana Community College

Certificate -

Unitech Training Academy

High School Diploma -

Ovey Comeaux High School

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