Kelsie Benjamin
Hudson
Summary
Personable and empathetic individual with passion for supporting others in their recovery journey. Possesses deep understanding of addiction recovery principles and strong communication skills. Dedicated to making positive impact on individuals' lives through compassionate and effective support.
Overview
16
16
years of professional experience
Work History
Barista Trainer
Starbucks
08.2023 - Current
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
- Improved barista skills through one-on-one training sessions and practical demonstrations.
- Taught proper procedures and strategies for success to new employees.
Front Desk Receptionist, Peer Recovery Support
Addiction Health Center
10.2021 - 06.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Supported clients in navigating social services systems to ensure access to necessary resources for successful recovery.
- Assisted clients in achieving their personal goals by providing continuous emotional support and resources.
Head Housekeeper
Country Inn & Suites By Radisson
04.2021 - 10.2021
- Handled emergency situations calmly and efficiently while prioritizing guest safety at all times.
- Trained new housekeeping staff, ensuring adherence to high standards of cleanliness and professional conduct.
- Conducted regular inspections of rooms and common areas to ensure compliance with health and safety regulations.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Online Reseller
Trash 2 Treasure
01.2019 - 09.2020
- Streamlined shipping processes by implementing cost-effective methods for order fulfillment, reducing delivery times and improving customer satisfaction ratings.
- Enhanced product descriptions with well-researched content and visually appealing photos, capturing buyer attention and improving conversion rates.
- Negotiated favorable purchasing terms with suppliers, reducing overall costs and increasing profit margins on resold merchandise.
- Managed financial records accurately by maintaining detailed spreadsheets of sales transactions, expenses, and profits for business reporting purposes.
Kitchen Supervisor
Christian Community Homes And Services
09.2018 - 02.2019
- Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.
- Promoted a positive work environment by fostering open communication and resolving conflicts in a timely manner.
- Upheld strict adherence to allergen safety procedures, ensuring cross-contamination prevention measures were followed diligently during preparation processes.
- Prepared special event menus for catered functions, accommodating dietary restrictions as needed.
Kitchen Supervisor
Bear Buddies Child Development Center
06.2016 - 12.2018
- Controlled food costs and managed inventory.
- Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.
- Reduced food waste through effective inventory management and menu planning.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Food Service Worker
Bayport Food Service
06.2015 - 05.2016
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Cook
Travel Centers of America
04.2014 - 09.2014
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
Crew Member
McDonald's
06.2009 - 05.2010
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Associate of Arts - Addiction Counseling
Century College
White Bear Lake, MN05-2026
High School Diploma -
Hudson High School
Hudson, WI01-2012
Skills
- Mental health awareness
- Recovery planning
- Boundary setting
- Peer support
- Client relationship building
- Documentation
- Organizational skills
- Active listening
Timeline
Barista Trainer
Starbucks
08.2023 - Current
Front Desk Receptionist, Peer Recovery Support
Addiction Health Center
10.2021 - 06.2022
Head Housekeeper
Country Inn & Suites By Radisson
04.2021 - 10.2021
Online Reseller
Trash 2 Treasure
01.2019 - 09.2020
Kitchen Supervisor
Christian Community Homes And Services
09.2018 - 02.2019
Kitchen Supervisor
Bear Buddies Child Development Center
06.2016 - 12.2018
Food Service Worker
Bayport Food Service
06.2015 - 05.2016
Cook
Travel Centers of America
04.2014 - 09.2014
Crew Member
McDonald's
06.2009 - 05.2010
Associate of Arts - Addiction Counseling
Century College
High School Diploma -
Hudson High School
Similar Profiles
Tifanie RuisTifanie Ruis
Retail Sales Associate at StarbucksRetail Sales Associate at Starbucks
Kaylei SchmidtKaylei Schmidt
Shift Supervisor at StarbucksShift Supervisor at Starbucks
Brooke HopwoodBrooke Hopwood
Barista at StarbucksBarista at Starbucks