Summary
Overview
Work History
Education
Skills
Church Volunteer
Timeline
Generic

Kelsie Cartin

Plano,Texas

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Supervisor

Starbucks
11.2022 - Current
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Monitored workflow to improve employee time management and increase productivity.
  • Frequently inspected production area to verify proper equipment operation.
  • Boosted team performance by developing customer service training materials and conducting service training.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Skilled at working independently and collaboratively in a team environment.
  • Organized and detail-oriented with a strong work ethic.
  • Resolved problems, improved operations and provided exceptional service.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Developed and maintained courteous and effective working relationships.
  • Proven ability to learn quickly and adapt to new situations.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Paid attention to detail while completing assignments.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.

Supervisor

Pet Supplies Plus
04.2016 - 05.2020
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Generated reports detailing findings and recommendations.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Devised and implemented processes and procedures to streamline operations.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Championed continuous improvement efforts within the organization by promoting best practices for processes, tools, or technologies.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Education

Associates of Mechanical Engineering Technology - Mechanical Engineering

Collin County Community College District
Plano, TX
06.2026

High School Diploma -

Lewisville High School
Lewisville, TX
06.2014

Skills

  • Process Analysis
  • Quantitative skills
  • Contract Management
  • Expectation setting
  • Schedule development
  • Process Improvement
  • Process Monitoring and Improvement
  • Complex Problem-Solving
  • Staff Management
  • Analytical Thinking
  • Employee Motivation
  • Goal-Oriented

Church Volunteer

Assisting college students who are faith-based with receiving transportation and spiritual guidance.

Timeline

Supervisor

Starbucks
11.2022 - Current

Supervisor

Pet Supplies Plus
04.2016 - 05.2020

Associates of Mechanical Engineering Technology - Mechanical Engineering

Collin County Community College District

High School Diploma -

Lewisville High School

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Kelsie Cartin