Kelsie Fortney
Oklahoma City,OK
Summary
Responsible employee with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
5
5
years of professional experience
Work History
Care Provider
Private
01.2023 - Current
- Monitored children's activities to verify safety and wellbeing.
- Responded to inquiries from parents and guardians.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Logged information regarding naps, feedings and any medications administered.
Program Assistant
YMCA Of Greater Oklahoma City
05.2021 - 01.2023
- Assisted with planning and coordinating day-to-day and special program activities.
- Managed both digital and physical filing systems and retrieved documents as required.
- Prepared clearly written and formatted documents and reports.
- Created and updated records and files to maintain document compliance.
- Offered technical support and troubleshot issues to enhance office productivity.
- Trained and supervised employees on office policies and procedures.
- Ordered and distributed office supplies while adhering to fixed office budget.
Front Desk Assistant
YMCA Of Greater Oklahoma City
05.2018 - 05.2021
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Collected fees, and payments.
- Acquired in-depth knowledge of surrounding area to offer guests with information about activities, classes, and ymca programs.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Education
Bachelor of Arts - HR
University of Oklahoma
Norman, OK05.2023
Associate of Applied Science - General Studies
Oklahoma State University - Oklahoma City
Oklahoma City, OK05.2020
Skills
- Payroll Preparation
- Conflict Management
- Orient New Employees
- Office Supplies and Inventory
- Confidential Records Management
- Personnel Records Maintenance
- Great Eye for Detail
- Word Processing
- Enrollment Assistance
- Microsoft Word ( powerpoint)
- Excel & Excel Spreadsheet
- Google Docs, Google Slides, Google Drive
Affiliations
Regional Food Bank of Oklahoma City - Volunteer
Timeline
Care Provider
Private
01.2023 - Current
Program Assistant
YMCA Of Greater Oklahoma City
05.2021 - 01.2023
Front Desk Assistant
YMCA Of Greater Oklahoma City
05.2018 - 05.2021
Bachelor of Arts - HR
University of Oklahoma
Associate of Applied Science - General Studies
Oklahoma State University - Oklahoma City
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