Kelsie Lane

Work History

Head Coach

Crowned Fit

Niantic, Connecticut

03.2022 - Current

Trained and oversaw 3 new coaches in leading high quality group fitness class.
Trained employees on general procedures, gym rules and duties.
Monitored proper execution and form of clients and adjusted positions to improve results and safety.
Cultivated positive relationships with participants by interacting with group during fitness classes.
Educated customers through creative presentations about health and personal benefits of services.
Developed, planned and led personal and group fitness sessions of up to 18 members.
Maintained cleanliness of group fitness room, floor and fitness equipment.
Maintained equipment, facilities and inventory to avoid accidents, mishaps and damage.
Promoted stretching, mobility work and proper form to help members safely build strength.
Explained exercise modifications and contraindicated movements to participants with history of injury.
Educated club members about relationship between nutrition and fitness.
Curbed learning time by developing customer rapport during training sessions.
Created and updated fitness programs focused on cardio, strength and conditioning.
Set and managed employee work schedules for coverage in assigned areas.

Goal Specialist

Noom, Inc.

Remote, CT

11.2021 - 10.2022

Followed all company policies and procedures to deliver quality work.
Listened and responded to customer requests and forwarded necessary information to superiors.
Coached 450 clients by developing health goals and action plans.
Assisted clients in finding new ways to inspire healthier habits.
Provided individual health coaching to help clients optimize personal choices.
Built strong relationships with clients to promote health, wellness and available services.
Supported implementation of client weight loss programs, and personalized fitness and exercise programs.
Prepared presentations on health and wellness for team members.

Fitness Instructor

Coastal Fitness

Niantic, CT

01.2020 - 02.2022

Cultivated positive relationships with participants by interacting with group during fitness classes.
Explained use of exercise equipment to all participants, prioritizing safety at all times.
Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
Instructed gym members about correct use of weight resistance and cardiovascular equipment.
Encouraged participation and increased enjoyment with fun routines and music accompaniment.
Evaluated individual participants to assess conditions and develop suitable training programs.
Informed clients about nutrition, lifestyle issues, and weight control.
Served as point of reference for fitness expertise within club.
Led up to 18 comprehensive classes per week for strength training.

Nutrition Coach

Coastal Fitness, LLC

Niantic, CT

01.2020 - 02.2022

Educated clients about nutrition, ingredients selection, food prep and meal planning.
Conducted initial client assessment and analysis.
Provided in-depth information on various modes of nutritional care to maximize options and paths to boosting health.
Educated clients about long-term health benefits of balanced diets and exercise programs.
Generated leads through sales promotions and word-of-mouth.
Pleasantly greeted customers and asked open-ended questions to better determine needs.
Assisted clients in finding new ways to inspire healthier habits.
Recommended nutrition and fitness modifications to improve overall health of clients.
Organized and planned nutrition programs for up to 10 clients every 3 months.

Group Fitness Instructor

Orangetheory Fitness

Glastonbury, CT

10.2019 - 03.2020

Managed group fitness classes up to 39 members.
Enhanced client experience by maintaining motivational and supportive culture.
Established classes to effectively match skill and learning levels of all participants.
Educated members on science behind OTF workouts specifically, heart-rate focused training programs in general, and awareness of what the competition is doing.
Provided guidance and inspiration to class members and recommended additional fitness resources.
Motivated clients to achieve their personal fitness goals through developing and modifying routines.
Maintained cleanliness of group fitness room, mirrors, floor and fitness equipment.
Instructed gym members about correct use of weight resistance and cardiovascular equipment.
Taught participants to maximize exertion and results with exercise routines.

Merchandise Service Coordinator

Ulta Beauty Inc.

Burbank, United States

07.2015 - 08.2019

Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Inspected merchandise for quality and arranged proper display location on floor.
Updated pricing and signage to complete product displays and educate customers.
Answered customer questions regarding store merchandise, department information and pricing.
Monitored inventory levels and kept adequate stock in product displays on sales floor.
Verified products appeared at correct locations in proper quantities.
Prepared interesting and innovative visual displays to grab customer interest and promote sales.
Established strong vendor relationships to maintain and support business.
Planned and coordinated product availability for advertising and promotion purposes.
Assembled quarter and full-size point of purchase promotional displays.
Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.
Completed seasonal windows and arranged in-store displays to showcase available products.
Drove client retention, managing engaging merchandise presentation to motivate impulse purchases.
Greeted customers and helped with product questions, selections and purchases.
Helped customers complete purchases, locate items and join reward programs.
Maintained clean sales floor and straightened and faced merchandise.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
Handled day-to-day shipping and receiving overseeing more than 350 packages per week.
Oversaw and motivated team of 8 employees in store to increase efficiency by 150%.
Created and enforced detailed organization processes to increase quality and service standards.
Managed scheduling and task delegation for 8-member task team.

Summary

Overview

Work History

Head Coach

Goal Specialist

Fitness Instructor

Nutrition Coach

Group Fitness Instructor

Merchandise Service Coordinator

Education

Bachelor of Science - Film

Skills

Accomplishments

Certification

Timeline

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