Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelsie Mendoza

Humble,Texas

Summary

Strong presenter, communicator, and problem solver working effectively and productively with diverse customers and individual needs. Calm and composed in stressful situations with successful record of reducing dissatisfaction through acknowledgement. Results-driven and detail-oriented with commitment to efficiency. Bringing enthusiasm and eagerness to learn new skills with retail sales. Focused on maximizing business success by capitalizing on sales and service opportunities. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. .

Overview

4
4
years of professional experience

Work History

Personal Shopper

Walmart
Porter, Texas
09.2020 - Current
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Worked productively with customers to meet order requirements and service expectations.
  • Consulted with customers on food selections and custom order requests.
  • Helped customers locate products and checked store system for merchandise at other sites.

Cashier

Walmart
Lufkin, Texas
10.2018 - 03.2020
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.

Education

Medical Assistant

College of Healthcare Professions
Houston Tx
12.2022

High School Diploma -

Lufkin High School
Lufkin, TX
05.2018

Skills

  • Sales Proficiency
  • Customer Service
  • Organization and Planning
  • Attention to Detail
  • Accurate Money Handling
  • Upbeat and Outgoing Attitude
  • Verbal and Written Communication
  • Prioritizing Orders
  • Production Efficiency
  • Dependable and Cooperative
  • Time Management
  • Critical Thinking
  • Clear Communication

Timeline

Personal Shopper

Walmart
09.2020 - Current

Cashier

Walmart
10.2018 - 03.2020

Medical Assistant

College of Healthcare Professions

High School Diploma -

Lufkin High School
Kelsie Mendoza