Built strong client relationships through consultative service, answering questions, addressing concerns, and providing ongoing support to help clients achieve better financial outcomes.
Set up Appointments/Consultations for clients to learn about their credit and the causes of it.
Explained our services to people who were interested
Conducted detailed credit report reviews to identify inaccurate, outdated, or unverifiable negative items affecting clients’ credit scores.
Tracked dispute timelines and ensured follow-up actions were completed promptly.
Volunteer
City of Albany
01.2025 - 05.2025
Coached and mentored youth athletes ages 4–15 in track and field fundamentals, sportsmanship, and teamwork.
Planned and led age-appropriate training sessions focused on speed, endurance, agility, and coordination.
Taught proper running techniques, relay exchanges, and field event fundamentals to improve athletic performance.
Encouraged self-confidence, discipline, and perseverance through positive coaching and mentorship.
Supervised athletes during practices, competitions, and team events to ensure a safe environment.
Assisted with organizing team practices, meet schedules, and seasonal training plans.
Demonstrated and reinforced proper warm-up, stretching, and cool-down techniques to reduce injury risk.
Motivated young athletes to achieve personal goals while fostering a supportive team atmosphere.
Receptionist
Southwestern Homecare & Medical Services
08.2024 - 05.2025
Managed front desk operations, ensuring smooth daily workflow and patients were clocking in.
Assisted in maintaining patient records, ensuring accuracy and compliance with healthcare regulations.
Responded to inquiries via phone and email, providing exceptional customer service to clients and families.
Assisted healthcare staff with administrative tasks, filing, scanning, and document preparation.
Prioritized multiple administrative responsibilities in a fast-paced healthcare environment.