Very bubbly and friendly person. I can usually put a smile on anybody's face. I am 32 years old with a lot of life experience. My children are getting older and I want to be around more to watch them flourish. I am currently doing online schooling for my medical billing and coding certification with AAPC. I have an abundance of knowledge in the healthcare field. I would love a career with it.
Hi, I’m
Kelsie Privoznik Bloom
Scotia,USA
Summary
Overview
9
years of professional experience
1
Certification
Work History
Trotter's Whoa & Go
Customer Service
03.2024 - Current
Job overview
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
- Managed a high volume of incoming calls and emails, consistently meeting or exceeding response time goals
- Utilized CRM software to accurately document interactions with customers and track issue resolution progress
- Developed strong relationships with key clients through regular communication and personalized support
- Resolved customer complaints in a professional manner, finding appropriate solutions to ensure customer loyalty
Caseys Store
Team Member
11.2023 - 03.2024
Job overview
- Assist customers with purchases
- Make pizzas
- Routine safe drops during shift
- Cleaning of store at end of shift
- Run lotto summery
- End of shift safe drop/close down registers
- Ensure customer satisfaction
York Womens correctional center
Incarcerated
06.2022 - 10.2023
Job overview
- I am a recovering addict with almost 5 years of sobriety
- Unfortunately, back in my addiction a did some things I am not proud of that got myself into trouble, therefore, I had to do the time
- I'm not proud of it, but it is a part of my history and I do not try to hide it
Diner
Waitress/Server/Cashier
09.2021 - 06.2022
Job overview
- Take customers orders, serve food, cash out, cash out customers, clear tables, reset tables, ensure customers have great experience, help in kitchen if needed, serve dessert
Speeds Apple Market
Manager
04.2017 - 09.2019
Job overview
- Assist customers with purchases
- Ensure associates fulfill their duties
- Daily bank deposits
- Balance money safe
- Ensure store runs smoothly
- Use problem solving skills to keep customers happy
Greeley Care Home
Medication Aide
09.2016 - 06.2017
Job overview
- Assisted residents with everyday tasks
- Give medication as prescribed by doctor
- Cook and clean for residents
Haisch Haus Assisted Living
Medication Aide
06.2015 - 08.2016
Job overview
- Assist in Daily Care of residents
- Give medication as prescribed by doctor
- Cook and clean for residents
Education
AAPC
Online course from Medical Billing & Coding
10.2024
University Overview
Central Community College Grand Island, NE
Medication Aide Certification from Nursing
11.2012
University Overview
No longer hold active certification
Central Community College Grand Island, NE
Certified Nursing Assistant Certification from Nursing
10.2011
University Overview
No longer hold active certificate
Davenport West High SchoolDavenport, IA
Diploma
01.2010
University Overview
Skills
- Up to date with software technology
- Retail Management
- Retail Sales
- Inventory Control
- Store Management Experience
- Cash Handling
- Guest services
- Customer service
- Assistant Manager Experience
- Microsoft Word
- Profit & Loss
- Restaurant Management
- Sales Management
- Supervising Experience
- Microsoft Office
- Food Safety
- Merchandising
- Purchasing
- Strategic Planning
- Restaurant Experience
- Windows 10
- Pricing
- Microsoft Excel
- Quality control
- Senior Care
- POS
- Childcare
- Medication Administration
- Teaching
- Meal Preparation
- Cleaning Experience
- Nursing
- Patient Care
- Home Care
- Relationship management
- Microsoft Powerpoint
- Medical collection
- Typing
- Hospital experience
Certification
CPR Certification- not current
Personal Information
Personal Information
Age: 32Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Service
Trotter's Whoa & Go
03.2024 - Current
Team Member
Caseys Store
11.2023 - 03.2024
Incarcerated
York Womens correctional center
06.2022 - 10.2023
Waitress/Server/Cashier
Diner
09.2021 - 06.2022
Manager
Speeds Apple Market
04.2017 - 09.2019
Medication Aide
Greeley Care Home
09.2016 - 06.2017
Medication Aide
Haisch Haus Assisted Living
06.2015 - 08.2016
AAPC
Online course from Medical Billing & Coding
Davenport West High School
Diploma
Central Community College
Medication Aide Certification from Nursing
Central Community College
Certified Nursing Assistant Certification from Nursing
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