Detail-oriented logistics and supply chain professional adept at thriving in fast-paced, physically demanding environments. Proven track record of exceeding productivity and service objectives through efficient inventory management, order processing, and logistical coordination. Recognized for strong problem-solving skills, effective time management, and adaptability that contribute to seamless operations and team success. Committed to driving business results while maintaining high standards of performance.
Overview
15
15
years of professional experience
3
3
Certifications
Work History
Warehouse Receiving Specialist
Hoffmann Brothers
St. Louis, MO
06.2023 - Current
Received majority of inbound shipments promptly.
Checked items, serial numbers and quantities against packing slips.
Checked inventory for missing or damaged items.
Informed supervisors about any damage or shortage.
Processed and recorded purchase order numbers in Service Titan system.
Matched packing slips with purchase orders.
Allocated materials to corresponding departmental staging zones.
Communicated product receipt details to designated teams.
Communicated effectively with vendors regarding any order issues.
Monitored Pos periodically in the 'sent' and 'partially received' status for the past 7 days.
Ensured prompt follow-up on staged materials and equipment in the warehouse.
Maintained cleanliness and orderliness of staging area.
Tagged equipment and materials with follow-up dates for delivery, pick up, or return to vendor when no longer needed.
Evaluated feedback on improperly processed order formats.
Adhered to established safety protocols and requirements.
Operated forklift and pallet movers efficiently.
Provided prompt responses to inquiries through the shared telephone system.
Supported timely fulfillment of on-demand requests.
Supported the coordination of runner dispatching.
Ensured swift responses to all incoming shared email queries.
Supported completion of consumable form fulfillment.
Supported operations involving Hoffmann tools and machinery sign-outs.
Facilitated operational processes involving Hoffmann heating and cooling sign-outs.
Collaborated with accounting team to resolve purchase order issues through shared live document.
Reported identified repeat problems to management and relevant parties.
Cleaning Technician
Better Life Maids
St. Louis, MO
09.2022 - 05.2023
Performing routine maintenance
Remove dust, clutter, crumbs and other detritus
Reduce germs and decrease the opportunity for microbes to gather by providing antibacterial solutions
Destroy germs on contact
Sweep and mop floors as needed
Vacuum carpet areas and furniture
Dust and polish various surfaces
Restock bathrooms with supplies
Empty trash bins
Keep track of cleaning schedule
CCA- City Carrier Assistant
UNITED STATES POSTAL SERVICE (USPS - Full Time)
Pacific, MO
11.2021 - 09.2022
Planned and cased mail in sequence of delivery for designated route
Engaged customers with pleasant demeanor and offered to help with mail-related issues
Used portable devices to maintain system records by scanning items delivered to homes and businesses
Operated vehicles and equipment to transport packages and mail pieces
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy
Distributed mail on foot to residences and businesses
Directly interacted with customers to deliver mail, packages and ordered goods
Loaded and secured items in trucks to avoid damage to parcels during delivery
Greeted customers and answered questions regarding mail pick up times, postal regulations and delivery costs
Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
Carried out day-day-day duties accurately and efficiently
Worked flexible hours; night, weekend, and holiday shifts
Maintained energy and enthusiasm in fast-paced environment
Proved successful working within tight deadlines and fast-paced atmosphere
Shift Manager (full-time)
Five Guys
Chesterfield, MO
10.2019 - 10.2021
Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met
Efficiently resolved problems or concerns to the satisfaction of all involved parties
Minimized loss and misuse of equipment through proper restaurant supervision and staff training
Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions
Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees
Checked the quantity and quality of received products
Placed truck orders to ensure the restaurant was stocked properly for the week
Trained new employees
Counted drawers twice a day and completed the daily paperwork
Accepted payment from customers and made change as necessary
Conducted daily pre-shift and weekly management meetings to ensure organizational efficiency
Safety Sitter
Mercy Hospital South
St. Louis, MO
10.2018 - 10.2019
Communicated with patients with compassion while keeping medical information private
Created communication strategies to meet patient objectives
Cleaned & sanitized rooms and equipment using aseptic technique to prevent infection and cross contamination
Responded to patient alarms and needs
Provided excellent container service by communicating with patients, families and staff
Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living
Supported nurses in daily patient care activities by documenting patient observation
Shift Manager / Catering Coordinator
Noodles & Company
St. Louis, MO
06.2010 - 10.2018
Conducted daily pre-shift and weekly management meetings to ensure organizational efficiency
Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met
Efficiently resolved problems or concerns to the satisfaction of all involved parties
Minimized loss and misuse of equipment through proper restaurant supervision and staff training
Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions
Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines
Ensured proper cleanliness was maintained in all areas of the restaurant
Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees
Accepted payment from customers and made change as necessary
Assisted co-workers
Checked the quantity and quality of received products
Cleaned and prepared various foods for cooking or serving
Responsible for daily set up of stations
Greeted customers in the restaurant
Performed serving, cleaning, and stocking duties in establishments
Planned and prepared food for parties, holiday meals, luncheons, special functions, and other social events
Marketed and publicized weddings and other special events in social calendars
Planned event logistics by performing site evaluations and cost estimates
Assessed event success and uncovered room for improvement through client feedback
Trained and supported cross-functional teams comprised of customer service, marketing, and sales teams
Organized corporate events, including luncheons and dinners, conferences and special events
Communicated event timelines to stakeholders for on-time event execution
Education
High School Diploma -
Affton High School
St. Louis, MO
01.2011
Skills
Warehouse organization
Forklift operation
Shipment verification
Package inspection
Pallet jack operation
Product inspection
Workplace safety enforcement
Analytical problem solving
Special events planning
Multitasking and organization
Vendor sourcing
Team mentorship
Attention to detail
Guest management
Staff management
Operations oversight
Catering coordination
Decision-making
Business growth
Food service
Kitchen oversight
Restaurant operations management
Customer engagement
Supervisory skills
Operations management
Inventory control and record keeping
Order delivery practices
Conflict resolution techniques
Passion for customer satisfaction
Shift management
Kitchen equipment operation and maintenance
Performance improvement
Team management
Cleaning and sanitization
Health and safety compliance
Quality assurance controls
Commercial and residential cleaning
Professional boundaries
Mental health awareness
Professionalism and ethics
Stress tolerance
Patient safety
Patient transportation
Team collaboration
Conflict resolution
Observation Skills
Problem-solving aptitude
Bedside manner
Emergency response
Certification
Forklift Certification
Driver's License
ServSafe
Financial Accounting Fundamentals
Additional Information
Supervisory skills, Guest relations
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Warehouse Receiving Specialist
Hoffmann Brothers
06.2023 - Current
Cleaning Technician
Better Life Maids
09.2022 - 05.2023
CCA- City Carrier Assistant
UNITED STATES POSTAL SERVICE (USPS - Full Time)
11.2021 - 09.2022
Shift Manager (full-time)
Five Guys
10.2019 - 10.2021
Safety Sitter
Mercy Hospital South
10.2018 - 10.2019
Shift Manager / Catering Coordinator
Noodles & Company
06.2010 - 10.2018
High School Diploma -
Affton High School
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