Summary
Overview
Work History
Education
Skills
Timeline
Server

Kelsie Simonsen

Des Moines,IA

Summary

I worked my way up in the restaurant industry and now I'm looking to transition my skills into a sales/office position.

Overview

5
5
years of professional experience

Work History

Server

Spectators Sports Bar & Grill
Altoona, IA
04.2019 - Current
  • Created significant relationships with regulars.
  • Worked with Micros system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed and solved customer concerns in a timely and effective manner.
  • Increased sales by upselling higher-end products to customers.
  • Collaborated with team members to efficiently complete work tasks.

Hostess and To-go Specialist

Jethro's Bbq
12.2017 - 02.2019
  • Learned how to properly seat customers in a specific rotation.
  • Cleaned off tables in a short time span in order to seat new customers.
  • Studied the menu and took food orders from guests while multitasking.
  • Properly answered phone calls and cashed out guests.

Server Assistant

Prairie Meadows - Champions Buffet
04.2017 - 10.2017
  • Learned to quickly clean off and reset tables for guests.
  • Communicated with guests and coworkers to fulfill their needs.

Courtesy Clerk

Hyvee
08.2016 - 10.2016
  • Bagged groceries in a rapid manner for customers.
  • Organized food and drink shelves.
  • Assisted cashiers and customers needs.

Education

Associate of Arts -

Des Moines Area Community College
Ankeny, IA
12.2020

High School Diploma -

Southeast Polk High School
Pleasant Hill, IA
05.2018

Skills

  • Problem solving
  • Leadership/trainer
  • Team player
  • Customer service
  • Effective communicator
  • Multitasking
  • Eager to learn

Timeline

Server

Spectators Sports Bar & Grill
04.2019 - Current

Hostess and To-go Specialist

Jethro's Bbq
12.2017 - 02.2019

Server Assistant

Prairie Meadows - Champions Buffet
04.2017 - 10.2017

Courtesy Clerk

Hyvee
08.2016 - 10.2016

Associate of Arts -

Des Moines Area Community College

High School Diploma -

Southeast Polk High School

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Kelsie Simonsen