Kelsie Simonsen
Des Moines,IA
Summary
I worked my way up in the restaurant industry and now I'm looking to transition my skills into a sales/office position.
Overview
5
5
years of professional experience
Work History
Server
Spectators Sports Bar & Grill
Altoona, IA
04.2019 - Current
- Created significant relationships with regulars.
- Worked with Micros system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed and solved customer concerns in a timely and effective manner.
- Increased sales by upselling higher-end products to customers.
- Collaborated with team members to efficiently complete work tasks.
Hostess and To-go Specialist
Jethro's Bbq
12.2017 - 02.2019
- Learned how to properly seat customers in a specific rotation.
- Cleaned off tables in a short time span in order to seat new customers.
- Studied the menu and took food orders from guests while multitasking.
- Properly answered phone calls and cashed out guests.
Server Assistant
Prairie Meadows - Champions Buffet
04.2017 - 10.2017
- Learned to quickly clean off and reset tables for guests.
- Communicated with guests and coworkers to fulfill their needs.
Courtesy Clerk
Hyvee
08.2016 - 10.2016
- Bagged groceries in a rapid manner for customers.
- Organized food and drink shelves.
- Assisted cashiers and customers needs.
Education
Associate of Arts -
Des Moines Area Community College
Ankeny, IA12.2020
High School Diploma -
Southeast Polk High School
Pleasant Hill, IA05.2018
Skills
- Problem solving
- Leadership/trainer
- Team player
- Customer service
- Effective communicator
- Multitasking
- Eager to learn
Timeline
Server
Spectators Sports Bar & Grill
04.2019 - Current
Hostess and To-go Specialist
Jethro's Bbq
12.2017 - 02.2019
Server Assistant
Prairie Meadows - Champions Buffet
04.2017 - 10.2017
Courtesy Clerk
Hyvee
08.2016 - 10.2016
Associate of Arts -
Des Moines Area Community College
High School Diploma -
Southeast Polk High School