Kelso Jean

Oversee daily operations at a high-volume recycling facility, leading a team of 30+ employees including sorters, screen cleaners, material handlers, and mentors. Manage staffing, scheduling, training, and performance to ensure safety, productivity, and quality standards are consistently met.

Act as the primary liaison between Leadpoint and the client’s onsite leadership, maintaining clear communication and quickly addressing operational needs. Evaluate workflows and team performance to implement strategic improvements that enhance efficiency and output. Foster a culture of accountability, teamwork, and high performance through hands-on leadership and consistent employee support. Recognized for improving operational consistency, optimizing team structure, and maintaining alignment with site goals and expectations.

Managed daily operations within the produce department at a major foodservice distribution center, overseeing inventory control, product quality, and order fulfillment. Led a team of warehouse associates to ensure timely receiving, storage, and distribution of fresh produce, while maintaining strict compliance with food safety standards.

Collaborated with procurement and sales teams to monitor inventory levels, reduce shrink, and ensure product integrity. Maintained accurate documentation for all inbound and outbound shipments, conducted routine quality inspections, and enforced HACCP and company protocols.

Frequently traveled to other company locations to support operational needs and assist with new facility startups. Provided hands-on training, process setup, and leadership guidance to ensure smooth transitions and consistent execution across sites. Known for maintaining high operational standards, improving workflow efficiency, and delivering reliable support in fast-paced, perishable environments.

Began at Amazon as an intern working as a sorter and quickly advanced through roles including Learning Ambassador and Process Assistant before promotion to Tier 4 Operations Manager. Gained diverse operational experience working across multiple Amazon facility types, including distribution centers, airport delivery stations, and Amazon XL—specializing in handling oversized boxes and packages.

Led daily operations managing 50–70 associates, overseeing staffing, scheduling, training, and performance to ensure safety, quality, and productivity standards were consistently met. Played a key role in workforce development, coaching, and mentoring while driving process improvements and operational excellence.

Supported startup operations and facility launches in locations such as West Palm Beach, Fort Pierce, and others, providing hands-on leadership and process implementation to ensure seamless openings and consistent operational performance across sites. Collaborated cross-functionally to optimize workflows and maintain Amazon’s rigorous standards in fast-paced, dynamic environments.