Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kelsy Arana

Plainville,CT

Summary

Dynamic and results-oriented professional with a proven track record at Production Metals, adept in warehouse layout optimization and enhancing client engagement. Excelled in streamlining shipping procedures, reducing errors by over 30%, and fostering strong supplier relationships. Skilled in both data entry and complaint handling, demonstrating a commitment to efficiency and customer satisfaction.

Experienced with customer service and transaction processing. Uses effective communication and problem-solving skills to address client needs. Track record of accuracy in cash handling and fostering positive customer interactions.

Overview

5
5
years of professional experience

Work History

Warehouse Administrator

Production Metals
12.2021 - Current
  • Facilitated communication between different shifts within the warehouse team, ensuring seamless handovers of responsibilities and duties each day.
  • Maintained accurate records of incoming shipments, ensuring proper documentation for customs compliance purposes when necessary.
  • Conducted regular audits of warehouse inventory to maintain accuracy and prevent discrepancies in stock levels.
  • Developed strong relationships with suppliers, negotiating competitive pricing for materials and services.
  • Streamlined shipping procedures, reducing errors and decreasing lead times for customers'' orders.
  • Oversaw annual physical inventory counts, reconciling discrepancies quickly to maintain up-to-date stock information for all products.

Teller

Peoples Bank
08.2021 - 12.2021
  • Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
  • Improved customer satisfaction by providing efficient and accurate transaction processing.
  • Referred customers to other banking departments for specialized services.
  • Monitored and verified suspicious activity on customer accounts.

Sales Associate

Ross Dress for Less
03.2020 - 10.2020
  • Facilitated communication between different shifts within the warehouse team, ensuring seamless handovers of responsibilities and duties each day.
  • Maintained accurate records of incoming shipments, ensuring proper documentation for customs compliance purposes when necessary.
  • Conducted regular audits of warehouse inventory to maintain accuracy and prevent discrepancies in stock levels.
  • Developed strong relationships with suppliers, negotiating competitive pricing for materials and services.
  • Streamlined shipping procedures, reducing errors and decreasing lead times for customers'' orders.
  • Oversaw annual physical inventory counts, reconciling discrepancies quickly to maintain up-to-date stock information for all products.

Cashier

Whole Foods Market Inc
01.2021 - 03.2021
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Helped customers complete purchases, locate items, and join reward programs.

Sales Associate

H&M Hennes & Mauritz
07.2020 - 10.2020
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Education

High School -

Corozal Community College
Corozal, Belize
06.2016

Skills

  • Loading and unloading
  • Warehouse layout optimization
  • Order Picking
  • Shipping and receiving
  • Complaint Handling
  • Client Engagement
  • Call Control
  • Data Entry

Languages

Spanish
Native or Bilingual

Timeline

Warehouse Administrator

Production Metals
12.2021 - Current

Teller

Peoples Bank
08.2021 - 12.2021

Cashier

Whole Foods Market Inc
01.2021 - 03.2021

Sales Associate

H&M Hennes & Mauritz
07.2020 - 10.2020

Sales Associate

Ross Dress for Less
03.2020 - 10.2020

High School -

Corozal Community College

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Kelsy Arana