Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Kelsy Hanson

COLORADO SPRINGS,CO

Summary

Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.

Overview

2
2
years of professional experience

Work History

Team Member

The Paleta Bar And Spring Rollin'
03.2023 - 06.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Greeted guests pleasantly and answered menu questions.
  • Operated register to process payments and collect cash payment for order totals.
  • Cultivated warm relationships with regular customers.
  • Used proper techniques to prepare food and ingredients.
  • Served food and beverages promptly with focused attention to customer needs.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Hostess

The Broadmoor Hotel
08.2021 - 03.2023
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Accommodated special seating requests for guests to enhance satisfaction.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Completed daily side work and opening and closing duties without fail.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Assisted customers with delivering orders, carrying additional trays and helping dish out items.

Education

Bachelor of Science - Health And Wellness

Pikes Peak Community College
Colorado Springs, CO
05.2024

High School Diploma -

Connections Academy
Colorado Springs, CO
06.2022

Skills

  • Following Instructions
  • Smoothie Making
  • Product Knowledge
  • Order Preparation
  • Willingness to Learn
  • Folding Clothes
  • Hospitality and Accommodation
  • Heavy Lifting
  • Peer Relationships
  • Safety Understanding
  • Rewards Programs
  • Parts Labeling

Interests

When I am not working I enjoy being with my cat, going to the gym, go for walks with my dog, and I absolutely love skincare.

Timeline

Team Member

The Paleta Bar And Spring Rollin'
03.2023 - 06.2023

Hostess

The Broadmoor Hotel
08.2021 - 03.2023

Bachelor of Science - Health And Wellness

Pikes Peak Community College

High School Diploma -

Connections Academy

Similar Profiles

CREATE PROFILE
Kelsy Hanson