Kelsy Ojong
Kent,OH
Summary
I am an aspiring pharmacist who has currently completed a Bachelor of Science in Biology, with three years of experience as a dedicated pharmacy technician. I have honed my skills in prescription management, patient care, and customer service. I also have a BLS certification and immunization. My background includes proficiency in medical terminology, strong communication abilities, and a proven commitment to supporting healthcare teams. I bring a strong work ethic and a passion for advancing patient outcomes as I continue to build a foundation for my career in pharmacy. Skilled pharmacy technician with solid experience in retail and hospital pharmacy settings. Possess strong knowledge of medication dispensing, inventory management, and regulatory compliance. Demonstrated capability in improving pharmacy operations efficiency and enhancing patient care through effective communication and teamwork. Contributed to reducing prescription errors and streamlining workflow processes for better service delivery.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Health
Kent, OH
10.2022 - Current
- Assist patients by managing prescription drop-offs and pickups, ensuring all orders are accurate and completed on time.
- Prepare medications by measuring and packaging the correct amounts while following safety and pharmacy guidelines.
- Answer questions from patients about their prescriptions, insurance coverage, and payment options, providing clear and helpful information.
- Use pharmacy computer systems to process prescriptions, update patient records, and fix insurance problems when needed.
- Keep track of inventory to make sure medications are always in stock and available for patients.
Customer Service Associate
Walgreens
Columbus, OH
07.2022 - 01.2023
- Helped customers locate products throughout the store, ensuring a positive shopping experience.
- Operated the cash register to process purchases accurately and efficiently while maintaining friendly interactions at checkout.
- Provided clear communication to address customer questions and concerns, creating a welcoming and helpful environment.
- Assisted with maintaining store organization and ensuring products were stocked and displayed correctly to improve accessibility for customers.
Front Desk Receptionist
Kent State University
Kent, OH
08.2021 - 09.2021
- Served as the primary point of contact for students, staff, and visitors, delivering professional and courteous assistance with inquiries and directing individuals to appropriate resources.
- Oversaw front desk operations, including answering and routing phone calls, scheduling appointments, and maintaining an organized workspace.
- Supported administrative needs through accurate data entry, filing, and mail distribution, ensuring efficient departmental operations.
- Cultivated a welcoming and professional environment while upholding confidentiality and adherence to university policies.
Education
Bachelor of Science - Biology
Kent State University at Kent
Kent, OH08.2025
Associate in Science (AS) - Pre-med/Biology
Kent State University at Kent
Kent, OH07.2022
Skills
- Compounding
- Microsoft PowerPoint and Word
- Typing proficiency
- Physiology and anatomy knowledge
- Patient care and caregiving
- CPR certification
- Pharmacy technician expertise
- Computer and online instruction skills
- Medical terminology proficiency
- communication skills
- Microsoft Excel and Outlook
- Google Workspace familiarity
- Presentation delivery
- Team collaboration
- Problem resolving
- Medication dispensing
Certification
- Pharmacy Technician License, 05/01/25, 05/31/27
- BLS Certification, 04/01/25, 04/30/27
- Registered Pharmacy Technician
- CPR Certification
- PTCB Certification
- Pharmacy Technician Certification
Languages
English, Fluent
Timeline
Pharmacy Technician
CVS Health
10.2022 - Current
Customer Service Associate
Walgreens
07.2022 - 01.2023
Front Desk Receptionist
Kent State University
08.2021 - 09.2021
Bachelor of Science - Biology
Kent State University at Kent
Associate in Science (AS) - Pre-med/Biology
Kent State University at Kent