Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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KELSY JOHANA BERMUDEZ ARRIOLA

Houston

Summary

Dynamic food service professional with experience at SUBWAY® Restaurants, excelling in food safety and customer assistance. Proven ability to enhance operational efficiency and maintain high-quality standards. Recognized for strong communication skills and proactive problem-solving, ensuring customer satisfaction and optimal inventory management. Committed to delivering exceptional service in fast-paced environments. Reliable food service worker bringing several years of experience in food preparation and customer service. Took orders and made food quickly. Knowledgeable and experienced in food handling procedures. Enthusiastic food service worker familiar preparing food ingredients and preparing dishes according to recipes. Conscientious and self-directed professional successful at working quickly in independent capacities. Knowledgeable about front of house and back of house protocols with training in cuisine. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

14
14
years of professional experience

Work History

Food Service Worker

SUBWAY®Restaurants
Houston
10.2021 - Current
  • Prepared and served food items according to safety and quality standards.
  • Maintained cleanliness and organization of kitchen and dining areas.
  • Assisted customers with menu selections and special dietary needs.
  • Operated kitchen equipment, including ovens, grills, and fryers safely.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Rotated inventory to reduce waste and optimize freshness.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.

Food Service Worker

Whataburger Restaurants L&c
Houston
05.2017 - 07.2020
  • Prepared and served food items according to safety and quality standards.
  • Maintained cleanliness and organization of kitchen and dining areas.
  • Assisted customers with menu selections and special dietary needs.
  • Operated kitchen equipment, including ovens, grills, and fryers safely.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Filled and served various beverages for customers.
  • Directed patrons to restrooms and other amenities within facility.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Rotated inventory to reduce waste and optimize freshness.

HOUSEKEPPER

ATLANTIDA HOSPITAL
La Ceiba
01.2012 - 05.2016
  • Company Overview: LA CEIBA HONDURAS
  • Cleaned cabins as specified in the worksheet.
  • Conducted inventory of cabin contents, noting any missing items on the form provided.
  • Maintained cleanliness and checked functionality of hot tubs.
  • Carried out tasks (sweeping, mopping, scrubbing, or vacuuming) to maintain cleanliness of building floors and walls.
  • Replenished cabin food supplies (coffee, tea, sugar, etc.).
  • Replenished glasses, linens, and bathroom items.
  • Collected and disposed of trash.
  • Polished furniture and fixtures.
  • Followed directions in the use of chemical cleaners and power equipment to avoid floor and fixture damage.
  • Ensured that doors are locked after operating hours.
  • Checked electrical appliances to prevent hazards.
  • Informed proper department of any need for major repairs or additions to building operating systems.
  • Cleared driveways of debris and kept public areas clean.
  • Reported damage, theft, and found articles to supervisors.
  • Maintains the cleanliness and orderliness of assigned area.
  • Assist other household staff with assigned task.
  • Perform laundry duties.
  • Maintain a professional and courteous demeanor.
  • LA CEIBA HONDURAS

Education

High School Diploma -

INSTITUTO PICO BONITO
LA CEIBA, HONDURAS
01.2011

Skills

  • Excellent verbal communication skills
  • Demonstrate confidence
  • Work well with teams
  • Commercial awareness
  • Problem solver
  • Attention to details
  • Ability to work under pressure
  • Self-awareness
  • Basic computer skills
  • Proactive
  • Good presentation skills
  • Customer awareness
  • Professionalism
  • Food safety
  • Customer assistance
  • Kitchen equipment operation
  • Restaurant operations
  • Supply chain management
  • Quality control

Languages

English
Limited

References

References available upon request.

Timeline

Food Service Worker

SUBWAY®Restaurants
10.2021 - Current

Food Service Worker

Whataburger Restaurants L&c
05.2017 - 07.2020

HOUSEKEPPER

ATLANTIDA HOSPITAL
01.2012 - 05.2016

High School Diploma -

INSTITUTO PICO BONITO