Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
11
11
years of professional experience
Work History
District Field Manager
Sunrun
06.2021 - Current
Handled staff training initiatives aimed at up skilling workforce to meet dynamic industry demands. EXAMPLE: Created service battery training when NEM3 was announced in California. Trained over 40 technicians, and certified them.
Oversaw all of Hawaii before Matt Pan was hired to assist with Oahu
Found ways for service to create revenue. EXAMPLE: 1.Clawed back LG battery recall from partners and managed in house. Creating over quarter million in Net Revenue. 2. Quoted and upgraded customers battery systems.
Current project manager for Guam
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly. Specific to battery site and 1:1 equipment still pending.
Developed robust contingency plans to ensure business continuity during unforeseen disruptions. Specific too Journeyman Electrician requirements in Hawaii.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Foreman
Vivint Solar/SunRun
04.2018 - 06.2021
Installed the first battery projects for Vivint in Hawaii
Meticulously tracked all parts and equipment used on each job site
Communicated with stakeholders on job milestones.
Monitored safety compliance to maintain strict standards and protect team members from harm
Developed and implemented new procedures to increase productivity and constructiveness.
Monitored usage of supplies and materials to establish cost effective operations.
Administered disciplinary actions to workers violating safety regulations and company policies.
Evaluated and updated safety protocols to reduce risks on construction and extraction sites.
Trained workers in proper methods, equipment operation and safety procedures.
Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.
Performance Technician
Vivint Solar
08.2017 - 04.2018
Organized work to meet demanding production goals with 100% success rate
Executed diagnostics, troubleshooting and evaluations on all solar systems
Traveled between islands to fix variety of issues with no assistance or support
Notified supervisor immediately about equipment problems and breakdowns
Completed daily inspections of all electronic equipment
Helped support all other parts of operations when needed
Documented all maintenance and repairs performed on equipment.
Reduced downtime through proactive troubleshooting and identification of potential issues.
Enhanced equipment performance by implementing thorough maintenance and calibration procedures.
Assisted in development of performance improvement initiatives, resulting in higher productivity levels.
Monitored equipment health using diagnostic tools, ensuring optimal functionality at all times.
Upholstery Sewer
David's Upholstery
03.2015 - 07.2017
Built as many as 10 different products each week
Disassembled various types of furniture to reupholster fabric
Stretched and tacked fabric into place
Planned and paced work efficiently in order to meet daily, weekly, project or production goals
Recognized and reported defective material and equipment to shift supervisor
Correctly and safely used variety of hand tools, saws and cutting equipment to carry out job duties
Received and processed both written and verbal instructions, prints and work orders
Measured, cut and sewed materials to fit specifications
Identified issues, analyzed information and provided solutions to problems
Created plans and communicated deadlines to ensure projects were completed on time
Fulfilled resort and commercial contracts as well as private accounts.
Operations Assistant
Kona Karpet Kleaning
03.2014 - 07.2017
Assisted operations manager with planning of routine operations and special projects
Assisted with day-to-day operations of facility, including scheduling and customer service
Built and maintained relationships with commercial contracts and as well as private ones
Trained and managed field workers
Made sure all work was done professionally, efficiently, and standards set
Inspected cleaning sites to provide cost estimates to customers
Identified and analyzed customer concerns about stains and damages to anticipate needs and build lasting relationships
Provided exceptional service for each customer to achieve complete satisfaction
Cleaned home carpets, tile, grout, area rugs, mattresses and upholstery
Supervised supplies in inventory and submitted requests for items requiring immediate reorder.
Streamlined operations by implementing efficient inventory management systems.
Enhanced team productivity by providing administrative support in scheduling and coordinating meetings.
Crew Foreman
Hawaii Lawn And Landscape
07.2013 - 08.2015
Managed two four man crews over residential and commercial accounts
Kept all workers accountable to high quality standard
Bid jobs both for commercial and residential accounts
Reviewed plans and designs to verify completeness of grounds work
Applied weed-control and pest-killing chemicals to lawns to protect growth and improve attractiveness
Installed stonework according to landscape design plan and client specifications
Maintained grounds including trimming, weeding and general clean-up
Installed underground sprinkler systems to provide grass and greenery with adequate water supply
Diagnosed problems with equipment and performed regular maintenance to keep equipment functional.