Kelton Boss
Kaaawa,HI
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
11
11
years of professional experience
Work History
District Field Manager
Sunrun
06.2021 - Current
- Handled staff training initiatives aimed at up skilling workforce to meet dynamic industry demands. EXAMPLE: Created service battery training when NEM3 was announced in California. Trained over 40 technicians, and certified them.
- Oversaw all of Hawaii before Matt Pan was hired to assist with Oahu
- Found ways for service to create revenue. EXAMPLE: 1.Clawed back LG battery recall from partners and managed in house. Creating over quarter million in Net Revenue. 2. Quoted and upgraded customers battery systems.
- Current project manager for Guam
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly. Specific to battery site and 1:1 equipment still pending.
- Developed robust contingency plans to ensure business continuity during unforeseen disruptions. Specific too Journeyman Electrician requirements in Hawaii.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Foreman
Vivint Solar/SunRun
04.2018 - 06.2021
- Installed the first battery projects for Vivint in Hawaii
- Meticulously tracked all parts and equipment used on each job site
- Communicated with stakeholders on job milestones.
- Monitored safety compliance to maintain strict standards and protect team members from harm
- Developed and implemented new procedures to increase productivity and constructiveness.
- Monitored usage of supplies and materials to establish cost effective operations.
- Administered disciplinary actions to workers violating safety regulations and company policies.
- Evaluated and updated safety protocols to reduce risks on construction and extraction sites.
- Trained workers in proper methods, equipment operation and safety procedures.
- Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.
Performance Technician
Vivint Solar
08.2017 - 04.2018
- Organized work to meet demanding production goals with 100% success rate
- Executed diagnostics, troubleshooting and evaluations on all solar systems
- Traveled between islands to fix variety of issues with no assistance or support
- Notified supervisor immediately about equipment problems and breakdowns
- Completed daily inspections of all electronic equipment
- Helped support all other parts of operations when needed
- Documented all maintenance and repairs performed on equipment.
- Reduced downtime through proactive troubleshooting and identification of potential issues.
- Enhanced equipment performance by implementing thorough maintenance and calibration procedures.
- Assisted in development of performance improvement initiatives, resulting in higher productivity levels.
- Monitored equipment health using diagnostic tools, ensuring optimal functionality at all times.
Upholstery Sewer
David's Upholstery
03.2015 - 07.2017
- Built as many as 10 different products each week
- Disassembled various types of furniture to reupholster fabric
- Stretched and tacked fabric into place
- Planned and paced work efficiently in order to meet daily, weekly, project or production goals
- Recognized and reported defective material and equipment to shift supervisor
- Correctly and safely used variety of hand tools, saws and cutting equipment to carry out job duties
- Received and processed both written and verbal instructions, prints and work orders
- Measured, cut and sewed materials to fit specifications
- Identified issues, analyzed information and provided solutions to problems
- Created plans and communicated deadlines to ensure projects were completed on time
- Fulfilled resort and commercial contracts as well as private accounts.
Operations Assistant
Kona Karpet Kleaning
03.2014 - 07.2017
- Assisted operations manager with planning of routine operations and special projects
- Assisted with day-to-day operations of facility, including scheduling and customer service
- Built and maintained relationships with commercial contracts and as well as private ones
- Trained and managed field workers
- Made sure all work was done professionally, efficiently, and standards set
- Inspected cleaning sites to provide cost estimates to customers
- Identified and analyzed customer concerns about stains and damages to anticipate needs and build lasting relationships
- Provided exceptional service for each customer to achieve complete satisfaction
- Cleaned home carpets, tile, grout, area rugs, mattresses and upholstery
- Supervised supplies in inventory and submitted requests for items requiring immediate reorder.
- Streamlined operations by implementing efficient inventory management systems.
- Enhanced team productivity by providing administrative support in scheduling and coordinating meetings.
Crew Foreman
Hawaii Lawn And Landscape
07.2013 - 08.2015
- Managed two four man crews over residential and commercial accounts
- Kept all workers accountable to high quality standard
- Bid jobs both for commercial and residential accounts
- Reviewed plans and designs to verify completeness of grounds work
- Applied weed-control and pest-killing chemicals to lawns to protect growth and improve attractiveness
- Installed stonework according to landscape design plan and client specifications
- Maintained grounds including trimming, weeding and general clean-up
- Installed underground sprinkler systems to provide grass and greenery with adequate water supply
- Diagnosed problems with equipment and performed regular maintenance to keep equipment functional.
Education
Residential Electrician -
Pen Foster College
Scottsdale, AZ01.2020
Bachelor of Arts - Business Management
University Of Hawaii At Manoa
Honolulu, HI05.2019
Skills
- Effective communication
- Electrical Installation and Repair
- Project Management
- Safety policies and procedures
- Relationship Development
- Natural leader
- Employee relations and conflict resolution
- Contract Management
- Job inspections
- Business Development
- Customer Retention
- Market Research
Timeline
District Field Manager
Sunrun
06.2021 - Current
Foreman
Vivint Solar/SunRun
04.2018 - 06.2021
Performance Technician
Vivint Solar
08.2017 - 04.2018
Upholstery Sewer
David's Upholstery
03.2015 - 07.2017
Operations Assistant
Kona Karpet Kleaning
03.2014 - 07.2017
Crew Foreman
Hawaii Lawn And Landscape
07.2013 - 08.2015
Residential Electrician -
Pen Foster College
Bachelor of Arts - Business Management
University Of Hawaii At Manoa
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