KELUNIA X. MOORE
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
18
18
years of professional experience
Work History
Physical Therapy Technician
Puig rehabilitation
Harlingen
09.2025 - Current
- Assisted therapists with patient treatment plans and rehabilitation exercises.
- Maintained cleanliness and organization of therapy equipment and facilities.
- Prepared patients for therapy sessions by explaining procedures and ensuring comfort.
Auto Claims Adjustor
Smart Auto Care
01.2022 - Current
- Responsible for receiving inbound dealership and customer calls.
- Duties include verifying eligible services, coverage and contract limitations in order to file mechanical claims, determine the extent of the insurance company's liability, and encourage customers to purchase outsource parts, utilizing knowledge of automotive repair and the terms of policy agreements.
Basketball Official (Referee)
01.2008 - Current
- Responsible for officiating basketball games at the NCAA and High School Level.
- Capacity to be observant and decisive in making calls while dealing with large crowds, coaches, students and parents who may often be distracting or questioning calls.
- Capacity to work in high stress situations.
Service Advisor
Ed Payne Motors
01.2020 - 01.2022
- Responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians.
- Duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about the available range of services and upselling maintenance repairs to hit specific sales goals.
- Verify insurance claims, limits, amounts and approved services.
Internal Advisor / Service Manager
Gillman Chevrolet
01.2014 - 01.2020
- Responsible for assessing trade ins, estimating repairs and services required in order to sell the vehicle and determine if it was more cost effective to sell locally or wholesale.
- Responsible for working within budget limits in order to ensure dealership profits.
- Negotiated sales terms with used car manager.
Education
Undergraduate Coursework -
TEXAS A&M KINGSVILLE
High School Diploma -
INCARNATE WORD ACADEMY
Skills
- Highly Organized
- Public Relations
- Time Management
- Leadership
- Effective Communication
- Team collaboration
Languages
- English, Fluent
- Spanish, Basic Comprehension
Additional Qualifications
Ability to work as part of a team, proficiency in computer software systems, and keen attention to detail for maintaining accurate customer records. Seeking a challenging role where I can contribute my skills to a dynamic team, and use creative problem-solving to achieve business objectives and drive business growth.
Timeline
Physical Therapy Technician
Puig rehabilitation
09.2025 - Current
Auto Claims Adjustor
Smart Auto Care
01.2022 - Current
Service Advisor
Ed Payne Motors
01.2020 - 01.2022
Internal Advisor / Service Manager
Gillman Chevrolet
01.2014 - 01.2020
Basketball Official (Referee)
01.2008 - Current
Undergraduate Coursework -
TEXAS A&M KINGSVILLE
High School Diploma -
INCARNATE WORD ACADEMY