Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Preference
Work Availability
Timeline
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Kelvin Acosta

Summary

Dynamic professional with a proven track record at Bimbo® Bakeries USA, enhancing distribution efficiency and customer satisfaction. Expert in transportation management and adept at fostering client relations, I've significantly reduced costs and improved supply chain operations. Skilled in technical aptitude and communication, my approach has consistently driven positive outcomes and increased repeat business.

Professional with strong background in distribution, excelling in logistics management, inventory control, and supply chain coordination. Known for fostering teamwork, adapting to changing requirements, and consistently achieving targets. Skilled in problem-solving, communication, and maintaining high standards in fast-paced environment. Prepared to deliver impactful results through effective collaboration and strategic planning.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Distributor

Bimbo® Bakeries USA
02.2017 - Current
  • Streamlined distribution processes for improved efficiency and reduced delivery times.
  • Collaborated with suppliers for timely product deliveries, ensuring client satisfaction.
  • Increased customer satisfaction by providing exceptional service and support to distributors.
  • Addressed any complaints or issues swiftly, demonstrating a commitment to excellent customer service.
  • Developed strong relationships with key accounts, leading to increased repeat business.
  • Improved supply chain efficiency by optimizing logistics operations and reducing costs.
  • Coordinated logistics for timely delivery of products, significantly reducing wait times for customers.

Sales Associate

Cregger Plumbing
04.2010 - 05.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Education

No Degree - Computer Engineering

Technical College New York
New York New York

High School Diploma -

Norman Thomas H.s
New York, NY

Skills

  • Transportation management
  • Technical aptitude
  • Distribution network optimization
  • Staff training and development
  • Route planning
  • Budgeting and finance
  • Client relations
  • Cost reduction strategies
  • Customer service
  • Sales goals
  • Multitasking ability
  • Excellent communication

Certification

  • Google IT Support Professional Certificate - Google.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Work Preference

Work Type

Full Time

Location Preference

Remote

Important To Me

Career advancement

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Distributor

Bimbo® Bakeries USA
02.2017 - Current

Sales Associate

Cregger Plumbing
04.2010 - 05.2018

No Degree - Computer Engineering

Technical College New York

High School Diploma -

Norman Thomas H.s

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Kelvin Acosta