Kelvin Boakye
Irvington,NJ
Summary
Results-oriented professional with a diverse background in marketing, management, and customer service. Proven to conceptualize, plan, and manage successful business operations. Additional experience in advertising, parcel delivery service operations, and inventory management. Dedicated, well organized, highly communicative, and detail-oriented.
Overview
4
4
years of professional experience
Work History
Sales Associate
Marshall Retail Group
01.2023 - Current
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
- Initiated a clienteling approach to build strong relationships with key customers, encouraging repeat business.
Package Handler/Receiver
L'Oréal
05.2022 - 09.2022
- Matched product description, quantity and packaging unit using radiofrequency device to verify items received
- Prepared receiving, storage and shipping documentation and retained product accountability throughout logistical process
- Read, interpreted and accomplished warehouse management system reports and recognized and corrected potential process errors to reduce adverse effects
- Loaded, unloaded, moved and stacked products and materials using forklift, clamp truck or other power equipment
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
Customer Associate/Cook
Popeyes Louisiana Kitchen
01.2021 - 08.2021
- Answered questions about store policies and addressed customer concerns
- Helped customers complete purchases, locate items and join reward programs
- Restocked and organized merchandise in front lanes
- Seasoned and cooked food according to recipes or personal judgment and experience
- Created identical dishes numerous times daily with consistent care, attention to detail and quality
Education
Bachelor of Science - MARKETING
RUTGERS BUSSINESS SCHOOL
Newark, NJ12.2024
Skills
- Equipment Operations
- Processing Raw Materials
- Critical Thinking
- Microsoft Office
- Interpersonal Communication
- Training and Development
- Problem-solving skills
- Client Service
- Product marketing
- Customer Segmentation
- Advertising
- Contract Negotiation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Associate
Marshall Retail Group
01.2023 - Current
Package Handler/Receiver
L'Oréal
05.2022 - 09.2022
Customer Associate/Cook
Popeyes Louisiana Kitchen
01.2021 - 08.2021
Bachelor of Science - MARKETING
RUTGERS BUSSINESS SCHOOL
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