Kelvin Carmichael
Dover,Delaware
Summary
Accomplished Mechanical Engineer with extensive experience at Ritz Carlton, recognized for enhancing system reliability and operational performance. Proven expertise in maintenance planning, energy management, and mentoring junior staff, leading to significant improvements in efficiency. Proficient in Microsoft Excel and effective communication, facilitating successful project execution. Strong leadership skills in cost estimation and technical problem-solving drive results in complex engineering projects.
Overview
30
30
years of professional experience
Work History
Mechanical Engineer
Ritz Carlton Condo Residence / Hotel
Phila, PA
01.2005 - Current
- Managed upkeep for high-rise building.
- Secured recognized credentials for skills in electrical, HVAC, pool maintenance, refrigeration, and plumbing.
- Began with responsibilities in room response and care, subsequently earned promotion.
- Developed and tested mechanical components to ensure proper functioning.
- Recommended modifications to improve system reliability, performance or safety.
- Provided technical support during production process by identifying solutions for operational problems.
- Prepared cost estimates for proposed projects based on labor requirements and materials needed.
- Trained personnel on operating procedures related to machinery maintenance and repair.
- I was a Learning Coach for the department. Trained junior engineers and technical staff in mechanical design principles and company-specific processes.
- Mentored and coached junior staff members by giving positive feedback and constructive criticism.
- Assisted with troubleshooting existing designs to identify potential issues or areas of improvement.
In Room Dining / Overnight Shift Leader
Ritz Carlton Hotel / Lowes Hotel
Phila, PA
01.2003 - 01.2005
- Managed staff allocation and stocked supplies during night hours.
- Participated in updating menu selections for both dining options at the hotel.
- Arranged room amenities efficiently.
- Educated staff on the operation of the Micros program to process customer requests.
- Identified opportunities for process improvements within the operations of the department.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Trained new employees on company policies, job duties, and performance expectations.
- Implemented new operational procedures, increasing efficiency.
- Resolved customer complaints and issues promptly, ensuring guest satisfaction and loyalty.
Stewarding Department
Ritz Carlton Hotel / Marriott Hotel
Phila, PA
01.1997 - 01.2003
- Ensured cleanliness and organization of kitchen and stock areas.
- Coordinated setup tasks for events.
- Cleaned and sanitized kitchen equipment, utensils and workstations.
- Conducted regular inventory checks to ensure adequate supplies of cleaning products and equipment are maintained.
- Developed strategies to reduce breakage losses from china and glassware during meal services.
Sales Representative / Stock Supervisor
J.C. Penney
King of Prussia Mall
01.1995 - 01.1997
- Coordinated receiving activities for incoming goods.
- Ensured consistent shelf replenishment in the store.
- Processed merchandise orders, returns.
- Greeted and assisted customers to foster positive experiences.
Education
Data Processing -
Community College
Phila, PA01.1999
Associate degree - Medical Administration
Phoenix University
01.1997
diploma - Architectural Design
Murrell Dobbins Voc. Tech
Phila, PA01.1997
Skills
- Maintenance planning
- Energy management and control systems
- Written and verbal communication skills
- Microsoft Excel and word
Accomplishments
- 5 star employee of the year
- top employee pick to have a luncheon with the regional director
- Highlight employee (Wow story ) in Ritz Carlton portfolio
References
References available upon request.
Timeline
Mechanical Engineer
Ritz Carlton Condo Residence / Hotel
01.2005 - Current
In Room Dining / Overnight Shift Leader
Ritz Carlton Hotel / Lowes Hotel
01.2003 - 01.2005
Stewarding Department
Ritz Carlton Hotel / Marriott Hotel
01.1997 - 01.2003
Sales Representative / Stock Supervisor
J.C. Penney
01.1995 - 01.1997
Data Processing -
Community College
Associate degree - Medical Administration
Phoenix University
diploma - Architectural Design
Murrell Dobbins Voc. Tech
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