Kelvin Chand

Supervisor

Triple Canopy

08.2019 - 11.2024

Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
Boosted team morale and performance, organizing regular training sessions and motivational meetings.
Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
Streamlined inventory management processes, leading to more organized and efficient stock handling system.
Maintained high safety standards to ensure secure workplace for all employees and visitors.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Educated staff on organizational mission and goals to help employees achieve success.

Summary

Overview

Work History

Customer Service

Supervisor

Education

English/ History/ Mathematic

Skills

Languages

Timeline

Supervisor

Customer Service

English/ History/ Mathematic

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