Kelvin Clifford Ohemeng
Herndon,VA
Summary
Dedicated, detail-oriented professional with a robust background in public health education and IT support in data center operations. Expertise includes implementing effective communication and teaching strategies, analyzing program effectiveness, and coordinating impactful community outreach initiatives. Proficient in the installation, configuration, and maintenance of hardware, software, and network systems, ensuring data security and optimal system performance. Recognized for strong teamwork, time management skills, and a proactive approach to delivering timely, high-quality support to end-users while adeptly troubleshooting technical issues and managing help desk tickets.
Overview
2
2
years of professional experience
1
1
Certification
Work History
NHIS CLAIMS
ASUOFUA HEALTH CENTER-KUMASI-ASHANTI
04.2024 - 04.2025
- Utilized effective teaching strategies to promote understanding and retention of health information
- Evaluated program effectiveness through data collection, analysis, and participant feedback surveys
- Coordinated community outreach events to raise awareness about important public health issues
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
IT Intern
MTN Ghana-KUMASI-ASHANTI
09.2023 - 11.2024
- Assisted in the installation, configuration, and troubleshooting of hardware and software systems
- Assisted in the maintenance of computer networks, including monitoring system performance and ensuring data security
- Provided technical support to end-users by diagnosing and resolving hardware, software, and network issues
- Monitored help desk tickets, providing timely responses to user inquiries and issues.
- Completed assigned tasks ahead of schedule, demonstrating strong time management skills and commitment to project success.
Education
Information Technology - University
Garden City
Ashanti Region06.2024
Skills
- System design
- SQL
- Windows
- Software deployment
- IT
- Python
- Java
- Computer science
- Communication skills
- Critical thinking
Certification
- Bootcamp, Garden City University - Six Months
Languages
English
Native or Bilingual
Timeline
NHIS CLAIMS
ASUOFUA HEALTH CENTER-KUMASI-ASHANTI
04.2024 - 04.2025
IT Intern
MTN Ghana-KUMASI-ASHANTI
09.2023 - 11.2024
Information Technology - University
Garden City