Kelvin Cruz

Summary

Respected Paramedic and Clinical Field Specialist with over 16 years of EMS field and leadership experience. Recognized for pioneering improvements in field operations, employee training, and clinical education at Prisma Health. Two-time departmental award recipient: Educator of the Year (2023) and Paramedic of the Year (2025). Seeking to advance into an Operations Supervisor role to drive clinical excellence, staff development, and service quality.

Overview

years of professional experience

Certification

Work History

Senior Paramedic / Clinical Field Specialist

Prisma Health Ambulance Service

01.2021 - Current

Operate as QRV and ambulance lead, ensuring rapid, high-quality ALS/BLS response and scene management.
Serve as lead trainer and mentor for new employees during field orientation.
Conduct clinical skills verifications and performance evaluations for shift personnel.
Facilitate CEP simulations and participate in clinical process improvement initiatives.
Provide real-time clinical guidance and just-in-time training to field providers, improving protocol compliance and patient outcomes.
Represent Prisma Health EMS values by practicing servant leadership, prioritizing team support, and maintaining operational readiness.

Senior Paramedic / Toxmedic / Logistics Specialist

Greenville County EMS

01.2010 - 01.2021

Performed high-level prehospital interventions, including RSI and critical medical and trauma care.
Participated in training for hazardous materials and CBRNE incidents as a Toxmedic and part of the Emergency Response Team.
Managed scene operations as QRV medic; supported unit needs across jurisdiction.
Performed logistics operations to maintain essential supply chains and equipment readiness.

Education

Paramedic Certification -

Upstate EMS Council

Greenville, SC

Certified Firefighter II -

South Carolina Fire Academy

Agricultural Engineering

University of Puerto Rico

Mayagüez, PR

Skills

Bilingual – Fluent in English and Spanish
Strong communicator in high-stress environments
Detail-oriented

Process-driven
Team-first leadership style

Accomplishments

Pioneered Clinical Field Specialist role at Prisma Health, enhancing shift education and mentorship.
Improved onboarding process for new employees.
Developed and led CEP simulation sessions.
Designed and implemented just-in-time training modules.
Awarded Educator of the Year (2023).
Named Paramedic of the Year (2025).

Current Position

Clinical Field Specialist