Summary
Overview
Work History
Education
Skills
Certification
Licenses
Timeline
Generic

Kelvin Davis

Bessemer

Summary

Dynamic and detail-oriented professional with extensive experience at UAB Medicine as a Dispatcher. Proven ability to enhance team collaboration and reduce response times in high-stress situations. Skilled in data entry and critical thinking, consistently meeting performance metrics while maintaining confidentiality and ensuring operational reliability.


Overview

12
12
years of professional experience
1
1
Certification

Work History

Dispatcher

UAB Medicine
09.2025 - Current
  • Assisted in dispatching operations, ensuring timely communication with drivers and security.
  • Learned to utilize dispatch software for efficient route planning and resource allocation.
  • Reduced response times to emergency situations, coordinating effectively with multiple officers.
  • Enhanced team morale by fostering supportive and collaborative work environment.
  • Adapted quickly to changing situations, ensuring uninterrupted dispatch operations during emergencies.
  • Implemented regular system checks to maintain high operational standards, ensuring reliability of dispatch equipment.
  • Managed high-stress situations to ensure caller calmness, using effective communication and problem-solving skills.
  • Maintained high levels of confidentiality and discretion with sensitive information.
  • Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
  • Consistently met performance metrics for call handling, contributing to the overall success of the department.

Security Officer

Ascension St Vincent Hospital
08.2023 - 09.2025
  • Monitored premises to ensure safety and security of individuals and property.
  • Assisted in reporting incidents and maintaining accurate logs of activities.
  • Conducted regular patrols to identify potential security risks or breaches.
  • Collaborated with team members to respond effectively to emergency situations.
  • Engaged with visitors and staff, providing information and assistance as needed.
  • Operated surveillance equipment to monitor high-traffic areas for suspicious activity.
  • Learned and implemented company policies regarding safety and emergency protocols.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Completed full building and grounds patrols to spot and investigate concerns.

Packer Associate

American Axle & Manufacturing Holdings Inc
11.2019 - 02.2020
  • Operated packaging machinery to ensure efficient processing of products.
  • Inspected finished products for quality assurance and compliance with standards.
  • Collaborated with team members to streamline packing workflows and reduce delays.
  • Maintained accurate inventory records, tracking materials and supplies effectively.
  • Prepared packages for shipment following specific guidelines, reducing shipping errors and costly delays.
  • Reduced product damage rates by carefully handling items during the packing process.
  • Kept accurate records of packed items, updating tracking systems as needed for easy reference later on in the process.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.

Supply Technician

Brookwood Medical Center
06.2018 - 10.2019
  • Managed inventory levels to ensure optimal stock availability and accuracy.
  • Operated various supply chain management systems to track orders efficiently.
  • Conducted regular audits of supplies to identify discrepancies and improve accuracy.
  • Coordinated with vendors for timely delivery of materials and supplies.
  • Coordinated with vendors to ensure timely delivery of critical supplies, avoiding any operational delays.
  • Reduced time spent on inventory searches, implemented efficient categorization system.

Skilled Laborer

City of Bessemer
01.2017 - 10.2019
  • Operated heavy machinery and tools for site preparation and construction tasks.
  • Collaborated with team members to execute project plans efficiently and safely.
  • Maintained cleanliness and organization of workspaces to enhance operational flow.
  • Assisted in training new laborers on safety protocols and equipment usage.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Ensured high-quality craftsmanship through attention to detail during all phases of construction projects from start to finish.

Line Assembler

Gestamp
01.2016 - 01.2017
  • Assembled components following precise specifications to ensure product quality and functionality.
  • Operated machinery and tools safely, maintaining a clean and organized workspace.
  • Collaborated with team members to streamline assembly processes and improve workflow efficiency.
  • Conducted quality checks on finished products, identifying defects and implementing corrective measures.
  • Followed protocols to enhance protection and maintain safe work environment.
  • Investigated and resolved production issues.

Unloader Associate

Walmart
02.2014 - 02.2015
  • Operated forklifts to efficiently unload shipments from trucks and containers.
  • Inspected incoming shipments for damages and discrepancies, ensuring compliance with quality standards.
  • Coordinated with team members to maintain organization and safety in unloading area.
  • Implemented improved unloading processes, reducing time spent on inventory management.
  • Maintained accurate records of received goods, facilitating inventory tracking and management.
  • Boosted overall productivity through effective communication with loading dock personnel and truck drivers during the unloading process.
  • Prioritized workplace safety by actively participating in ongoing training sessions related to proper lifting techniques, equipment handling, and hazard identification within the warehouse setting.
  • Expedited restocking process by promptly sorting and distributing unloaded items to their designated locations.
  • Delivered exceptional customer service when interacting with both internal and external stakeholders during the unloading process, resulting in increased overall satisfaction for all involved parties.

Education

GED -

A. H Parker High School
Birmingham, AL
05-2012

Skills

  • Customer service
  • Data entry
  • Decision-making
  • Active listening
  • Attention to detail
  • Stress tolerance
  • Time management
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Team collaboration
  • Emergency protocols
  • Critical thinker
  • Radio communication

Certification

First Aid Certification

CPR Certification



Licenses

Armed Security License

Pistol License

Guard Card License 

Timeline

Dispatcher

UAB Medicine
09.2025 - Current

Security Officer

Ascension St Vincent Hospital
08.2023 - 09.2025

Packer Associate

American Axle & Manufacturing Holdings Inc
11.2019 - 02.2020

Supply Technician

Brookwood Medical Center
06.2018 - 10.2019

Skilled Laborer

City of Bessemer
01.2017 - 10.2019

Line Assembler

Gestamp
01.2016 - 01.2017

Unloader Associate

Walmart
02.2014 - 02.2015

GED -

A. H Parker High School

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