Kelvin Ellis
Student
San Diego,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Knowledgeable and dedicated customer service. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Gunner's Mate
US Navy
Coronado, CA
12.2016 - 05.2022
- Used Microsoft Word and other software tools to create documents and other communications.
- Trained junior maintenance professionals on correct repair and cleaning procedures.
- Removed dirt and lubricated weaponry, bearings and gears as part of regular routine maintenance.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Used critical thinking to break down problems, evaluate solutions and
make decisions.
Carried out day-to-day duties accurately and efficiently.
- Resolved problems, improved operations and provided exceptional service.
- Collaborated with team members to achieve target results.
- Operated in reduced visibility environments using infrared and starlight-enhancing night vision devices and targeting.
- Drove and operated heavy and light wheeled trucks and tracked vehicles
- Completed inspections and any basic repair need to uphold strict performance standards.
- Efficiently oriented and fired weaponry to smoothly eliminate enemy positions, vessels and personnel.
- Operated and maintained $3 million worth of heavy vehicles, serialized assets, weapons, machine guns, naval guns and artillery.
- Mastered night and day combat techniques to protect against nuclear, biological and chemical weapons
- Oversaw field planning and coordination in full compliance with established command structures and detailed combat orders.
- Assisted with real-time intelligence collection by conducting field reconnaissance operations.
- Oversaw cargo handling and inspected anchoring, mooring, fueling, towing and transferring of personnel and cargo.
- Managed efficient supply and food replenishment at port stops.
- Kept watch aboard vessels to identify changing conditions or potential issues and implement corrective actions.
- Maintained boat logs and oversaw cargo storage on or below decks, securing items and protecting products from damage or loss.
- Thoroughly inspected boats before each embarkment to verify maximum reliability.
- Determined speeds by using charts, area plotting sheets and compasses.
- Maintained timetables by monitoring and managing loading and discharging of cargo and passengers and arranging for boat to be fueled, restocked with supplies and repaired.
- Verified hydraulic fluid, air pressure and oxygen levels to check on systems operations.
- Learned to operate new technology systems and procedures through instruction, simulators and models.
- Researched and evaluated natural phenomena to minimize issues regarding tides, currents, winds and weather events.
- Docked and undocked vessel using radios, depth finders, radars, lights, lighthouses and buoys to make safe and accurate operational decisions.
- Interviewed and hired crew members and assigned watches or living quarters to crew members.
- Consulted various maps, charts, weather reports and navigation equipment to determine and direct boat movements.
- Verified presence of cargo-handling gear, lifesaving equipment and dredging gear prior to departures.
- Applied thorough navigation knowledge to determine geographical location and speed with or without assistive devices.
- Set ships' courses to avoid reefs, outlying shoals or other hazards using lighthouses or buoys.
- Prioritized safety procedures when operating vessels, controlling speed, berthing and unberthing, giving optimal protection to crew and equipment.
- Protected ship and personnel by signaling passing vessels with flashing lights, flags, radios and whistles.
- Handled landing signalman responsibilities on air-capable ships and as coxswain on RHIB (rigid-hulled inflatable boast).
- Trained deck division personnel in upkeep of ship's external structure, marlinspike, painting, rigging and deck equipment.
- Performed Search and Rescue (SAR) operations and responded to both military and civilian ships needing assistance.
- Oversaw underway replenishment procedures to maintain equipment used in unloading and loading cargo.
- Serviced aircraft guns and rockets and assembled and tested air-launched guided missiles.
- Conducted research, gathered information from multiple sources and presented results.
- Created plans and communicated deadlines to complete projects on time.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Identified issues, analyzed information and provided solutions to problems.
- Controlled arrivals and departures and transitioned aircraft across airfield and flight line.
- Worked flexible hours across night, weekend and holiday shifts.
- Increased customer satisfaction by resolving issues.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Managed weapon handling, delivery and shipping systems.
- Provided strategic plotting and navigation for warfare areas.
Cashier
McDonald’s
Caseyville, IL
02.2015 - 11.2016
- Helped customers complete purchases, locate items and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Stocked, tagged and displayed merchandise as required.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Processed customer refunds and exchanges according to established guidelines.
- Reviewed new promotions and monitored price changes.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Greeted customers entering store and responded promptly to customer needs.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Worked flexible schedule and extra shifts to meet business needs.
Professional Cleaner
Grace Professional Cleaning
Fairview Heights, IL
07.2014 - 08.2016
- Used power scrubbing and waxing machines to scrub and polish floors.
- Maintained floor cleaning and waxing equipment.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
- Ordered new cleaning supplies for upcoming jobs.
- Emptied trashcans and transported waste to collection areas.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Cleaned industrial job sites using maximum strength cleaning solutions and equipment.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals and materials properly and with caution.
- Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
- Worked on cleaning team to service hotels, offices and other commercial buildings.
- Supervised supplies in inventory and submitted reorder requests.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Education
Belleville East Township Highschool
Belleville, IL 08.2012 - 06.2016
Marketing
San Diego Mesa College
San Diego, CA 08.2022 - Current
Skills
Maintenance and Repair
Money handling abilities
Complaint resolution
Strategic planning
Project Management
Sales and marketing
Negotiation
Project support
Talented leader
Analytics
Brand development
Recordkeeping
Team collaboration
Problem-solving
Public speaking
Online training experience
Cultural Awareness
Excellent Communication
Timeline
Marketing
San Diego Mesa College
08.2022 - Current
Gunner's Mate
US Navy
12.2016 - 05.2022
Cashier
McDonald’s
02.2015 - 11.2016
Professional Cleaner
Grace Professional Cleaning
07.2014 - 08.2016
Belleville East Township Highschool
08.2012 - 06.2016