Kelvin Giron
San Francisco,CA
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level server position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Server
Dumpling Time
01.2022 - 05.2024
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Checked guests' identification before serving alcoholic beverages.
Busser
Dumpling Time
01.2022 - 05.2024
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Set up advertising signs and displays on shelves, counters and tables.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Reset and cleaned tables quickly to prepare for new customers.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Education
High School Diploma -
Abraham Lincoln High School San Francisco
2162 24th Ave, San Francisco,CA 9411605.2017
Skills
- Table Setting
- Safe Food Handling
- Supply Restocking
- Daily specials memorization
- Food Running
- Menu Memorization
- Bill computation
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Dumpling Time
01.2022 - 05.2024
Busser
Dumpling Time
01.2022 - 05.2024
High School Diploma -
Abraham Lincoln High School San Francisco
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