Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

KELVIN GROSS

Las Vegas

Summary

Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.

Overview

34
34
years of professional experience

Work History

General Manager

Hawaiian Airlines
06.2017 - Current
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service
  • Established and maintained effective communication with staff members to ensure efficient operations
  • Supervised employees through planning, assignments, and direction
  • Ensured compliance with local and Federal laws and TSA regulations
  • Wide body aircraft operations.
  • Charter operations, NFL teams, College teams, Military.

General Manager

Airport Terminal Services Inc
12.1990 - 06.2017
  • Built and maintained loyal, long-term Airline customer relationships through effective communication and excellent service
  • Managed 120 employees and oversaw the operation of seven airlines
  • Wide Body operations
  • Charter operations, Sports team, Military.

Education

Travel And Tourism -

Northwest School of Travel
Portland, OR

Skills

  • Travel And Tourism
  • Employee Relations
  • Operational Oversight
  • Customer Experiences
  • Staff Motivation
  • Communication Skills
  • Vendor Relationships
  • Staff Development
  • Schedule Management
  • Staff Supervision
  • Customer Relationship Management
  • Charter operations NFL, College, Military

References

References available upon request

Timeline

General Manager

Hawaiian Airlines
06.2017 - Current

General Manager

Airport Terminal Services Inc
12.1990 - 06.2017

Travel And Tourism -

Northwest School of Travel

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KELVIN GROSS