Summary
Overview
Work History
Education
Skills
Timeline
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Kelvin Harper

Perry,GA

Summary

Dynamic warehouse professional with extensive experience at Coca Cola United, excelling in forklift operation and team collaboration. Proven track record in enhancing efficiency and accuracy in order fulfillment, while ensuring compliance with safety standards. Recognized for exceptional problem-solving skills and commitment to customer satisfaction, consistently achieving performance targets.

Overview

16
16
years of professional experience

Work History

Forklift Operator

Coca Cola United
02.2025 - Current
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.

Sale Supervisor

Coca Cola United
09.2021 - 02.2025
  • Increased customer satisfaction by addressing and resolving client concerns efficiently.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
  • Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
  • Checked store merchandise regularly for proper display and replenishment.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
  • Built strong relationships with clients by following up on previous purchases and suggesting new products.

Merchandiser

Coca Cola Refreshments
05.2016 - 09.2021
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.

Order Picker

Coca Cola Refreshments
03.2014 - 05.2016
  • Collaborated with team members to ensure timely completion of orders during peak demand periods.
  • Excellent communication skills, both verbal and written.
  • Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
  • Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Exceeded company expectations for order fulfillment speed and accuracy, consistently meeting or surpassing performance metrics.
  • Enhanced customer satisfaction levels by consistently maintaining high standards of accuracy in fulfilling orders.
  • Built pallets and positioned orders on loading dock to safely pile and ship goods.

Warehouse Supervisor

Academy Sports and Outdoors
02.2010 - 03.2014
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Supervised shipping and handling operations.
  • Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.

Education

High School Diploma

Northeast Magnet High School
Macon

Skills

  • Forklift operation
  • Forklift operator certification
  • Loading and unloading
  • Shipping and receiving
  • Warehouse safety
  • Material handling
  • Teamwork and collaboration
  • Order picking
  • Inventory staging
  • Dock operations

Timeline

Forklift Operator

Coca Cola United
02.2025 - Current

Sale Supervisor

Coca Cola United
09.2021 - 02.2025

Merchandiser

Coca Cola Refreshments
05.2016 - 09.2021

Order Picker

Coca Cola Refreshments
03.2014 - 05.2016

Warehouse Supervisor

Academy Sports and Outdoors
02.2010 - 03.2014

High School Diploma

Northeast Magnet High School

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Kelvin Harper