Kelvin Jasper
Arlington,TX
Summary
Seasoned Small Business Owner with 12 years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals.
Overview
18
18
years of professional experience
1
1
Certificate
Work History
Business Owner
Self-employeed
Arlington, TX
09.2022 - Current
- Kept records for production, inventory, income and expenses.
- Resolved issues quickly through meticulous research and quick decision-making.
- Determined pricing for products or services based on costs and competition.
- Interviewed, trained and supervised employees.
Ramp Agent
American Airlines
Dallas, TX
07.2022 - 09.2022
- Operated conveyor belts, push-back tractors and aircraft tugs daily.
- Loaded and unloaded aircraft cargo, passenger baggage and freight.
- Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
- Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
- Positioned and pushed aircraft from remote airport locations to specified areas for operation.
Ramp Agent
Envoy
Dallas, TX
08.2021 - 07.2022
- Operated conveyor belts, push-back tractors and aircraft tugs daily.
- Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
- Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
- Connected electrical power units and service hoses to aircraft.
- Maintained on-time connections by guiding aircraft to and from gate positions.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
Insurance Agent
New York Life Insurance Co
Frisco, TX
10.2018 - 08.2021
- Responded to customer inquiries and problems to promote great service.
- Analyzed customer needs and provided best options, upselling products and services.
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.
- Received underwriting approvals after accurately completing applications for insurance coverage.
- Developed fact-finding interviews to determine need for coverage.
- Greatly improved office operations by reducing backtracking of work through creation of material movement process.
Deputy Sheriff
Rapides Parish Sheriff Office
Alexandria, LA
08.2016 - 10.2018
- Arrested and transported suspects or prisoners to jail or court to maintain custody.
- Eliminated process discrepancies and accurately investigated felony-level property and violent crimes while preparing, submitting and aiding district attorney prosecution cases.
- Saved time through effective emergency issue resolution.
- Investigated illegal or suspicious activities, performing direct follow-up or reporting findings to appropriate senior personnel.
Insurance Agent
Primerica
Alexandria
05.2014 - 08.2016
- Responded to customer inquiries and problems to promote great service.
- Conducted telephone appointments with prospective clients to build rapport and sell insurance services.
- Serviced existing portfolios, assisting members with coverage questions and accurately processing policy endorsements.
- Delivered individualized support and broad knowledge of company products to bring targeted services to individuals with varying needs.
- Developed coordinated protection plans by calculating and quoting rates for immediate coverage action and long-term strategy implementation.
Quality Control Inspector
Union Tank Car Company
Alexandria, LA
05.2006 - 05.2014
- Examined products and materials for defects or deviations to remove or discard non-conforming items.
- Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
- Assessed materials, parts and products for conformance with quality control requirements and production specifications.
- Used specialized tools to take precise measurements of various aspects of samples.
- Consulted with engineers to resolve quality, production and efficiency problems.
- Trained newly hired employees by explaining company procedures, job duties and performance expectations.
Education
High School Diploma -
Peabody Magnet High School
Alexandria, LA05.1990
Project Management Certificate - Project Management
Coursera
Skills
- Ramp Checklist Completion
- Aircraft Restocking
- Customer Service
- Live Cargo Handling
- Problem-Solving
- Team Leadership
- Decision Making
- Standards Compliance
- Team Collaboration
- Quality Assessment and Assurance
- Visual Inspection
Certification
- Project Management Certification - 2022-2023
Additional Information
- Military Service - Aviation Supply - United States Navy. June 1992- June 1996
- Education & Training
> Police Correction Academy - Rapides Parish Sheriff's Department- October -2017
> Correction Emergency Response Team- July-2017
Timeline
Business Owner
Self-employeed
09.2022 - Current
Ramp Agent
American Airlines
07.2022 - 09.2022
Ramp Agent
Envoy
08.2021 - 07.2022
Insurance Agent
New York Life Insurance Co
10.2018 - 08.2021
Deputy Sheriff
Rapides Parish Sheriff Office
08.2016 - 10.2018
Insurance Agent
Primerica
05.2014 - 08.2016
Quality Control Inspector
Union Tank Car Company
05.2006 - 05.2014
High School Diploma -
Peabody Magnet High School
Project Management Certificate - Project Management
Coursera
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